When I am texting an individual number, I can add as a contact and their name is displayed. However, when I start a group text message, it won't let me rename the chat, like "Joe Smith's Family." Is there a way to rename it without having to add every single person as a contact?

I want to upgrade my basic plan to Pro, and proceeded to the payment page. However, after filling in all the blanks, the error 'creditcardState' keeps appearing and I cannot make payment even though the credit card is working and I have checked with the bank. I am using Safari on Mac. I have tried other of my credit cards but the same issue persists. 

Hi - I use recurring meetings/ Meet Any Time all the time in my practice, and they are suddenly gone from Zoom Workplace. They disappeared for a while last summer when Zoom updated, but they were restored shortly thereafter and I haven't had a problem since - until now. What happened, and will they be back? It's very inconvenient to have to go to the web version to find those links multiple times a day. Thanks for any help you can give.

Hi everyone, 

New to the Forum. This evening I did 2 recordings for a video podcast using my laptop to record and since I don't have the pro account as yet, I added the "Sembly" app to get transcription and "minutes" from the recorded session. 

Using the Sembly App external to Zoom, you have to send the invitation link to the app, it will then join the call and act as a Virtual Assistant, recording the meeting and it's AI wizard will summarise meeting, capture transcription all alongside the Zoom call being recorded as normal which is accessible after the call.

However when I finished the record and twice, went to end the call - using the "End Meeting for All Users" option the call ended - as expected - but the usual window that should open saying "converting file" to save the recording never showed, both times. I thought maybe it's a delay and it will show up later and on a troubleshooting site, it said restart Zoom, which I did and to no avail...the files are still not recorded. Going to the Zoom file folder, nothing is recorded there of those meetings but on Sembly, the meeting is fully recorded, transcribed etc (no video).

It seems like maybe Semby interfered and cannibalised the file? I don't know but has anyone had that issue and is there a way to get the Zoom audio and visual files in this circumstance? Even though it seems like it was recorded nowhere?

I found this thread and it has many examples of users experiencing the same across different OS's and hardware. https://www.reddit.com/r/Zoom/comments/g0vavu/zoom_keeps_crashing_my_wifi_network/

Same thing for me, most meetings I drop off every few minutes and my whole wifi connection drops as well. Can't use chrome or slack, totally offline. It's happened dozens of times and I NEVER drop a connection otherwise. Only in Zoom meetings. I would love to get a solution to this or some understanding of what's happening.

Thanks so much!

When using a Zoom Room, it would be nice to have the option to hide when the "room is speaking" from the room's display. Otherwise, for the duration of the meeting, there is a box at the top of the screen that says "XXXX Room is speaking", which seems unnecessary to show the people in the room. We have noticed it getting in the way of slides in a screen share.

Thank you for the consideration.