Hi, I'm looking for a way to remove the extra bit that zoom has automatically tacked onto the auto receptionist that says press 0 to talk to the operator. Even when I set 0 to a different function it still says that. For example, if I set 0 to leave a voice message it instructs the caller to press 0 to leave a voice message, but then it also follows that up by instructing the caller to press 0 to talk to an operator. I see other posts on here telling people how to set an operator, but that's not what I want to do. I just want to remove this instruction. Thanks

Hi. this is very recent. When I share a video, I can't share the sound with other people if I have my headphones connected to the computer. I've tried many changed on zoom, but I can't fix it. Or do I have to change something on the computer? help, please. Thanks

I previously asked if I could log in from different locations before purchasing Zoom, and I was told it was okay by the sales agents. However, after I bought Zoom Phone, my account was suspended when i login from different locations, they said we cant specify exactly why we suspended but its due to violation of their policy. I appealed multiple times and received responses very late. The support agents kept redirecting me from one ticket to another.

I was also informed that since I hadn’t used the services, no charges would be deducted. Yet, I was charged again on the 20th of this march. My account is suspended, preventing me from logging in or manually removing my payment details.

There is still an active ticket (BIL1838702) with an agent named Ella Rendora, who said it would take 48 hours to cancel my subscription. However, it has been more than 48 hours, and she is not responding to the ticket.

I don’t know what to do at this point—my billing information is stuck with Zoom, and I need to cancel my subscription immediately. i have created a new account to reach out here and see if someone can help me get my card removed.

I am running Windows 11. Everytime I try to join a meeting on the desktop app, the meeting will open, ask if I want to join with computer audio, and when I click to join it crashes the window, loads the window again a second time, and then crashes. WHen I try to join again, it says that I am already in a meeting and asks to close it. I am also unable to join via web browser before updating to the most recent version. I have done an uninstall and done a clean install with CleanZoom. I have tried both the 64 and 32 bit versions and neither work.

I reached out to support but the confirmed this is not possible currently. We answer phones on a physical phone, but to help assist the staff answering the phone we were hoping the use the call summary and live transcription features in the app. It is not currently possible if the app is paired to the phone and the phone answers to the call to get those features.

How do I find my recording of a Zoom Meeting I already did, with the Basic Plan?  It isn't showing up under the "RECORDINGS" tab on my profile? I set it up to record immediately at the start of the meeting.  I am aware that I only get 40 minutes with the Basic Plan.  Even so, it still isn't showing up for me.  Any advice?  I am new to this.   Thanks in advance!