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Help Needed to Find My Recorded Video on Basic Plan

jelued
New Member
New Member

How do I find my recording of a Zoom Meeting I already did, with the Basic Plan?  It isn't showing up under the "RECORDINGS" tab on my profile? I set it up to record immediately at the start of the meeting.  I am aware that I only get 40 minutes with the Basic Plan.  Even so, it still isn't showing up for me.  Any advice?  I am new to this.   Thanks in advance!

1 REPLY 1

Vinnie
Community Champion | Customer
Community Champion | Customer

Hello @jelued 

As far as I know, a Zoom Basic license doesn't provide Cloud Recording as a feature, but a Computer Recording (local storage).

Take a look to this article that might explain all about it and will give you clues where to look for your recording:

 

Managing computer recordings

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0063423

 

I hope this helps, and if it did, please mark it as "(Accept as Solution)"

Vinnie