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Line one is greyed out on Zoom portal

Referring to the following community chat, I understand that I need to change the caller on line one. However, on the Zoom portal, line one is greyed out, so I am not able to change the caller ID. How can I undo that? https://community.zoom.com/t5/Zo... Show more

Referring to the following community chat, I understand that I need to change the caller on line one. However, on the Zoom portal, line one is greyed out, so I am not able to change the caller ID. How can I undo that?

 

https://community.zoom.com/t5/Zoom-Phone-System/Outgoing-Caller-ID-from-Yealink-Phone/m-p/192534


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Снятие абонплаты

Добрый день. Просьба прояснить ситуацию со списанием средств за пользование номером, которым я не пользуюсь но средства все равно снимает: 888-799-9666, +18887999666. Последнее списание 05.03.25. Даже если я не использую Зум, средства в размере 18 до... Show more

Добрый день. Просьба прояснить ситуацию со списанием средств за пользование номером, которым я не пользуюсь но средства все равно снимает: 888-799-9666, +18887999666. Последнее списание 05.03.25. Даже если я не использую Зум, средства в размере 18 долларов каждый месяц списывает за использование номера. Большая просьба подсказать, как это отключить. Спасибо.


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Zoom keeps crashing my wifi on Macbook Pro (16 inch, 2019) running Big Sur 11.4

I found this thread and it has many examples of users experiencing the same across different OS's and hardware. https://www.reddit.com/r/Zoom/comments/g0vavu/zoom_keeps_crashing_my_wifi_network/ Same thing for me, most meetings I drop off every few m... Show more

I found this thread and it has many examples of users experiencing the same across different OS's and hardware. https://www.reddit.com/r/Zoom/comments/g0vavu/zoom_keeps_crashing_my_wifi_network/

 

Same thing for me, most meetings I drop off every few minutes and my whole wifi connection drops as well. Can't use chrome or slack, totally offline. It's happened dozens of times and I NEVER drop a connection otherwise. Only in Zoom meetings. I would love to get a solution to this or some understanding of what's happening.

 

Thanks so much!


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Embedded iframe code for Scheduler isn't mobile friendly?

When adding the iframe code to our website (Squarespace) it appears fine on desktop but doesn't seem to be mobile-friendly. It doesn't stack like it's supposed to on mobile. So all you see as a user is monthly view calendar and when you click on a da... Show more

When adding the iframe code to our website (Squarespace) it appears fine on desktop but doesn't seem to be mobile-friendly. It doesn't stack like it's supposed to on mobile. So all you see as a user is monthly view calendar and when you click on a date it doesn't dropdown/pull up the times to choose from. They stay to the right - off of the mobile view and you can't scroll to the right to see them. Shouldn't the iframe option work on mobile  just like it does if you were to click the Zoom Scheduler link on mobile?


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Frustrated…enable reactions and sharing pop ups.

I am about ready to scream. During meetings, I regularly get two pop-ups and I see no way to get it to stop. I am on a Mac running the latest OS and client updates. The first pop-up happens periodically throughout meetings, even appearing on shared s... Show more

I am about ready to scream.

 

During meetings, I regularly get two pop-ups and I see no way to get it to stop.  I am on a Mac running the latest OS and client updates.

 

The first pop-up happens periodically throughout meetings, even appearing on shared screens.


”Turn On Reactions: Zoom.us has turned off Reaction effects….”

 

Yet, I have reactions enabled, including gestures.  All I can do is close the pop-up…which reappears shortly thereafter.

 

The second one nags me whenever I am sharing my screen.  It also pops up on the share sometimes, other times on my non-shared screen.

 

”’zoom.us’ is Accessing your screen”

 

When I tap that one, it opens a Mac OS system settings screen where Zoom is already selected as being allowed.  Again…can’t get rid of it more than a coupla minutes and everything appears to be enabled.

 

Any ideas how to get these to stop?!


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Internal Caller ID

When a user calls another user, all we see if company name or on computer we will see the CEOs name because she has Main number in her contact information.  

Where would we go to set this up properly?  Or is this just what they have?

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Zoom Desktop Notifications - HOW TO TURN OFF

Hi there, Since linking my Gmail and Google Calendar with Zoom desktop app, I continuously get distracting pop-up notifications on my desktop - how do I turn these off? For any employees at Zoom that may be seeing this: This is such an incredibly sim... Show more

Hi there,

 

Since linking my Gmail and Google Calendar with Zoom desktop app, I continuously get distracting pop-up notifications on my desktop - how do I turn these off?

 

For any employees at Zoom that may be seeing this: This is such an incredibly simple request, and it's kind of shocking it isn't obvious how to turn these off after a good search through in the settings.  Also, it is also ridiculous that this is the only support that is offered for a paying customer of Zoom - why not simply a LiveChat?  Very ridiculous, and very frustrated.

 

Thanks to anyone who can help solve this simplest of requests.


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Classic whiteboard gets deleted if I share a different screen then come back to it

I'm on Zoom Version 6.3.11 (50104) on MacBook Air MacOS 15.3.2 (24D81) I have been teaching online since lockdown and I use Classic whiteboard for notes. I often switch to share a webpage or a pdf then come back to the whiteboard and continue the not... Show more

I'm on Zoom Version 6.3.11 (50104) on MacBook Air MacOS 15.3.2 (24D81)

 

I have been teaching online since lockdown and I use Classic whiteboard for notes.  I often switch to share a webpage or a pdf then come back to the whiteboard and continue the notes.  This works fine.  I share the notes with the student after the lesson.

 

Today, following the update, every time I switch back to Classic whiteboard all the notes are gone and I've got a blank whiteboard.  This is exceedingly disruptive as we normally carry on with the same calculations through the lesson and now all the work we've done is gone every time we come back after looking at a different screen, for example, the pdf of the problem we're working on.

 

I explain to the students that every once in a while Zoom releases an update that ruins everything, and it's happened again.

 

Please can someone direct me to the setting that makes the Classic whiteboard remain intact if you stop sharing it, share a different screen, then come back to it?

 

Thanks!


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zoom support is the worst I am hating working with them

I have tried to book multiple meetings to set up my IVR phone I have one of three numbers set up and I need to do the other two. I have submitted tickets but don't know how to get back to them to respond to them and after waiting on chat for over hal... Show more

I have tried to book multiple meetings to set up my IVR phone I have one of three numbers set up and I need to do the other two. I have submitted tickets but don't know how to get back to them to respond to them and after waiting on chat for over half an hour they send me to a link that does nothing so they can end the chat with me. If I thought I was going to have to work with them long term I would cancel my subscription but hopefully once set up and it s a set and forget. I need help to finish this off happy to pay hourly rate please help me if you know what your doing with IVR phone set up?


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Resolved! Mac support for calendar integration

Does anyone know if its possible to use iCalendar/Mac Calendar with Zoom to schedule/show meetings? We have the desktop app but our email is not hosted by Outlook or Google. It appears that Zoom only supports Exchange and Google for these integration... Show more

Does anyone know if its possible to use iCalendar/Mac Calendar with Zoom to schedule/show meetings?  We have the desktop app but our email is not hosted by Outlook or Google.  It appears that Zoom only supports Exchange and Google for these integrations.  

Anyone at Zoom reading this - will there ever be  Apple support for mail/calendar? 


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