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Delay in Meeting Joining with Zoom Meeting SDK

We are currently facing a significant delay when using the Zoom Meeting SDK in our application. When more than 150 users attempt to join a meeting simultaneously, the joining process takes over 10 minutes, which severely impacts the user experience. ... Show more

We are currently facing a significant delay when using the Zoom Meeting SDK in our application. When more than 150 users attempt to join a meeting simultaneously, the joining process takes over 10 minutes, which severely impacts the user experience. I enrolled for 300 users plan.

Could you please provide insights into the following:

Are there any known limitations or restrictions when handling a large number of simultaneous join requests?
Are there any recommended optimisations or best practices to improve the meeting joining speed?
Would upgrading to a different plan or making configuration changes help resolve this issue?
Your prompt assistance would be greatly appreciated.


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Permanently Disable Video for All Participants

I need a way to permanently prevent all participants from starting their video. There does not seem to be a global setting to disable video share for participants. Please help. 

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Resolved! Copying or Sharing My Backgroundand

I have a background from a 2020 meeting that was shared with me.  My team wants to reuse the background. Is there any way I can copy/paste or share my background?

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AI Companionの機能について

当社はZoom Workplace Enterprise版を利用しておりますが、今年度はAI Companionの機能アプリ上部にあるキラキラマークを多用しようとなっています。スマホでも活用しやすくこれさえ導入したら日本のAI導入が遅い問題を一気に変革できるなと思いながらも、まずは活用を頑張っていきたいと思っています。さて、AIC2.0は各機能(チャットや電話やドキュメントなど)立ち上げたまま右側ウィンドウに表示できますが、その方が、よりそのアプリ内の詳細な質問ができるのでしょうか。あるいは、そ... Show more

当社はZoom Workplace Enterprise版を利用しておりますが、今年度はAI Companionの機能アプリ上部にあるキラキラマークを多用しようとなっています。スマホでも活用しやすくこれさえ導入したら日本のAI導入が遅い問題を一気に変革できるなと思いながらも、まずは活用を頑張っていきたいと思っています。

さて、AIC2.0は各機能(チャットや電話やドキュメントなど)立ち上げたまま右側ウィンドウに表示できますが、その方が、よりそのアプリ内の詳細な質問ができるのでしょうか。あるいは、その並べた表示上の紐づきや関係性はなく、チャットについて教えてなどとプロンプトを入力していけば適切な回答を得られるのでしょうか。どなたか教えてくださいませ

 


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ZoomRevenueAcceleratorとSalesforceの連携について

初めて投稿いたします。https://x.gd/UV6qJ上記を参考に、ZoomRevenueAcceleratorとSalesforceを連携いたしました。しばらくは希望通りの挙動になっていましたが、最近動きがおかしくなっております。Zoom Webポータルでアカウント管理→アカウント設定→連携の「Salesforce Connected」を確認したところ、Expire on 2025年11月28日となっておりました。もしかしてこれがいけないのかもと思いましたが、どうすればいいのかわかりません... Show more

初めて投稿いたします。
https://x.gd/UV6qJ
上記を参考に、ZoomRevenueAcceleratorとSalesforceを連携いたしました。
しばらくは希望通りの挙動になっていましたが、最近動きがおかしくなっております。

Zoom Webポータルでアカウント管理→アカウント設定→連携の「Salesforce Connected」を確認したところ、
Expire on 2025年11月28日となっておりました。もしかしてこれがいけないのかもと思いましたが、
どうすればいいのかわかりません。

上記サイトを確認すると、
>統合の切断を確認すると、元に戻すことはできません
とあり、一度切断すると、二度と接続させることができないという意味かもと怖くて切断させることができません。

知見のある方、「Expire on」の意味と、対応方法をご教授いただけるととても助かります。
よろしくお願いいたします。


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Embed passcode in meeting link for one-click join not working - requiring users to put in a passcode

Hello!I am confused by the embed passcode for one-click. I have this option turned on. Yet, at a meeting the other day, everyone reported that they had to enter the passcode when joining from the link. This is the first time anyone has said they need... Show more

Hello!

I am confused by the embed passcode for one-click. I have this option turned on. Yet, at a meeting the other day, everyone reported that they had to enter the passcode when joining from the link. This is the first time anyone has said they needed to enter a passcode when joining from the link.

 

I am wondering if one of my settings is wrecking havoc with the one-click setting? I have attached two screenshots with my settings.

 

Thank you in advance, I appreciate your help!


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Choosing caller ID

Hello, now that Skype Credit is being retired I urgently need a solution with similar capabilities. I need to be able to show my caller ID when I am ringing through as my Australian SIM card number, or at least another Australian number. I am already... Show more

Hello, now that Skype Credit is being retired I urgently need a solution with similar capabilities. I need to be able to show my caller ID when I am ringing through as my Australian SIM card number, or at least another Australian number. I am already overseas so I cannot receive a test call without paying for roaming on my phone so I want to be sure before I purchase Zoom Phone that this is how it will show up. Can anyone answer this?


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Automatic smart name tags?

I see a new feature called Automatic smart name tags. It sounds interesting. What are they? But more importantly, it says underneath it to "Contact your system administrator to enable this feature." I am the sole owner and user of this account. Aren'... Show more

I see a new feature called Automatic smart name tags. It sounds interesting. What are they? But more importantly, it says underneath it to "Contact your system administrator to enable this feature." I am the sole owner and user of this account. Aren't I the system administrator? How do I enable this feature?


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Error code : 5613 (while purchasing zoom phone

i have tried to purchase zoom phone but the time o checkout it showed me this error in the upper banner so anyone can guide me through this as how can i fix this issue and purcahse the zoom phone i have tried to contact support and the agent said tha... Show more

i have tried to purchase zoom phone but the time o checkout it showed me this error in the upper banner so anyone can guide me through this as how can i fix this issue and purcahse the zoom phone 
i have tried to contact support and the agent said that that's not our relevant department the internal team will work on your issue altough he generated a ticket on behalf of my issue , so what i wanna know is
has anyone got the same error like this ?
is someone aware of this error so that he/she can guide me through this ?  

and if internal team is working on this so how many days it will take them to fix this ?

 

 


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License for ZPLS

I need to create a Zoom Phone project with local survivability.The Zoom support site is clear how to deploy the ZPLS, however I could find any information about additional licenses or costs.Please community, has anyone implemented ZPLS? Is it mandato... Show more

I need to create a Zoom Phone project with local survivability.

The Zoom support site is clear how to deploy the ZPLS, however I could find any information about additional licenses or costs.

Please community,  has anyone implemented ZPLS? Is it mandatory to purchase any additional license or service?
If necessary, please could you provide the SKU.
Thank you

Kind Regards 

 


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