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When I return to a meeting on Zoom app calendar, I have the option to 'summarise the meeting' and ask 'what was discussed in the meeting' etc via the AI companion. But sometimes it says I do not have permission.
"Sorry, I cannot answer your question because you don't have the permission to access either the meeting transcript or the meeting summary."
It works on some meetings, and I am an admin and I have looked at all the permissions and cannot see anything obvious.
Any ideas?
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The Auto-Generated Closed captions are a very useful tool on meetings, and I know that we have the ability to save the transcripts. I would like to see an option to automatically save the transcript of meetings, differentiated based on whether I am a participant or host. Or at least a prompt. As it currently stands if I forget to save the transcript before I leave a meeting there is no way to recover it. Tyler
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I reached out to support but the confirmed this is not possible currently. We answer phones on a physical phone, but to help assist the staff answering the phone we were hoping the use the call summary and live transcription features in the app. It is not currently possible if the app is paired to the phone and the phone answers to the call to get those features.
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I am trying to activate the "Meeting has been created" webhook, but i am unable to select it as an event subscription because "You do not have permission to use this event. please reach out to your admin to grant you permission". I have access to the admin account but cant figure out what permission i need? Online sources tell me to add "scopes" but because this is a webhook only app, I am unable to add scopes. The webhook URL has been validated and works, I just cant add the specific event type. How do i get the webhook to work?
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We are about a month away from go-live with Zoom phone. In our testing we’ve found that delegation calls with ring all of the delegatee’s devices, including their mobile phone apps. Has anyone found a way to limit this? My concern is bosses lines ringing on their assistants cell phones at all times, including lunch breaks, after-hours and weekends. Thank you in advance!
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when I want upgrade to PRO, I have to select the number of users..
Please explain what is the function of this thing.
I have been trying for over a week now to make a payment on my account, but I keep getting this error message: "Payment is declined because the account has insufficient funds, please contact your bank or try a different payment method."
PLEASE OPEN THE 3D SECURE FOR YOUR WEB SITE
I am from Turkey and i cant pay
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I just signed up for Zoom so I can have 90-minute calls as an educator. My account shows that I can only get 40 minutes - how can I get this changed?
Hi. I have spent a few hours looking up how to set up Zoom healthcare. I already have a Zoom one pro account, and anytime I try to add Zoom healthcare, the website just brings me back to my current plan, with no option to obtain Zoom healthcare. Also, I keep reading from multiple people on Zoom community that I need to obtain a BAA in order to be HIPAA complaint. I have tried calling the sales team but no one actually picks up the phone. Can someone please explain how I can obtain a BAA. This has become rather time consuming. Need help! Thank you
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