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Resolved! Emailing reminders for subscription renewal

Hi! 

Does Zoom send out email reminders to Zoom users informing them about their upcoming renewal?

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ZOOM Phone ライブ文字起こしを利用しています。

通話中のライブ文字起こしを利用しています。あとから、メモとしてメールに添付したりしたいのですが、ライブも文字起こしされたものがどこにも存在しません。どこに保存されているのでしょうか?通話中は表示されていますが、電話が終了すると画面から消えるのでなにもできないのです。通話しながらライブ文字起こしされたものを見る意味はないと思われます。ライブ文字起こしされたデータを活用して、伝達の手間やミスが無くなるのではないかと期待をしていましたが・・・誰か、ZOOM Phoneのライブ文字起こしのデータがどこに... Show more

通話中のライブ文字起こしを利用しています。

あとから、メモとしてメールに添付したりしたいのですが、ライブも文字起こしされたものがどこにも存在しません。

どこに保存されているのでしょうか?

通話中は表示されていますが、電話が終了すると画面から消えるのでなにもできないのです。

通話しながらライブ文字起こしされたものを見る意味はないと思われます。ライブ文字起こしされたデータを活用して、伝達の手間やミスが無くなるのではないかと期待をしていましたが・・・

誰か、ZOOM Phoneのライブ文字起こしのデータがどこに格納されているのか知っている方はいませんか?


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Viewing upcoming meetings only showing one month at a time

I am currently only able to view one month at a time of upcoming meetings in the browser, and only a week at a time in the Windows app. This has changed recently, and I can't figure out why or how to change it back. I schedule groups 6-12 months at a... Show more

I am currently only able to view one month at a time of upcoming meetings in the browser, and only a week at a time in the Windows app. This has changed recently, and I can't figure out why or how to change it back. I schedule groups 6-12 months at a time, and need to be able to see more than a month at once! I would appreciate any help with this. I can set the dates in the date range, but it won't allow me to select more than one month at a time.


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Agent missing/declining calls with Auto Answer on?

We have our agents on auto answer but noticed calls getting to the overflow queue earlier than our time settings. When we looked into the call, the event details seem to indicate the agent 'Hung Up'' but it still moved to overflow? Wouldnt the call e... Show more

We have our agents on auto answer but noticed calls getting to the overflow queue earlier than our time settings.

 

When we looked into the call, the event details seem to indicate the agent 'Hung Up'' but it still moved to overflow?   Wouldnt the call end if our agent hangs up? Could someone help explain this behavior so we can coach to prevent it from happening in the future?

prime47_0-1741868853929.png

 


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[BUG] Zoom crashes if the microphone frequency is high

Tested version: 6.3.5 (54827) Trying to open the audio settings or making a call with a microphone configure with a high frequency makes the window crash instantly. Mic configuration: 1 channel, 24 bits, 192000 Hz To reproduce:- Change the microphone... Show more

Tested version: 6.3.5 (54827)

 

Trying to open the audio settings or making a call with a microphone configure with a high frequency makes the window crash instantly.

 

Mic configuration: 1 channel, 24 bits, 192000 Hz

 

To reproduce:

- Change the microphone settings to 1 channel, 24 bits, 192000 Hz in the windows sound config

- Try to either make a call or open the settings in the audio session

- The call / settings window will instantly crash

 

Workaround

- Set the microphone to use a lower frequency (like 96000 Hz or lower)


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Distorted video

Hi there!Recently bought a new laptop (Asus Vivobook S16 OLED S5606MA). The video is, for some reason, distorted (can't attach a screenshot, "You have no permission to upload images"). When I'm sharing my screen, the small picture is good. Whenever I... Show more

Hi there!
Recently bought a new laptop (Asus Vivobook S16 OLED S5606MA). The video is, for some reason, distorted (can't attach a screenshot, "You have no permission to upload images"). When I'm sharing my screen, the small picture is good. Whenever I stop sharing my screen, it's distorted again. Other participants can see it as well.

 

There should be no problem with the laptop itself; other video conferencing apps work well. There should be no problem with the laptop itself; other video conferencing apps work well. I didn't run into this problem on my old laptop.

 

Version: 6.3.11 (60501)

 

 


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identify host of Zoom meeing by meeting ID in link

As an Admin, is there a way to identify the host of a Zoom meeting by the PMI in the meeting link? We have meeting invitations which appear to be sent by an outside user's email, but that person didn't send them. For security purposes we're attemptin... Show more

As an Admin, is there a way to identify the host of a Zoom meeting by the PMI in the meeting link?

 

We have meeting invitations which appear to be sent by an outside user's email, but that person didn't send them. For security purposes we're attempting to track down whose account was used to create the meeting link.


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Delegation calls: disable ringing on Mobile App Only

We are about a month away from go-live with Zoom phone. In our testing we’ve found that delegation calls with ring all of the delegatee’s devices, including their mobile phone apps. Has anyone found a way to limit this? My concern is bosses lines rin... Show more

We are about a month away from go-live with Zoom phone. In our testing we’ve found that delegation calls with ring all of the delegatee’s devices, including their mobile phone apps. Has anyone found a way to limit this? My concern is bosses lines ringing on their assistants cell phones at all times, including lunch breaks, after-hours and weekends.

Thank you in advance!


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Virtual Receptionist

I am setting up a virtual receptionist station; four users are assigned to receive the call. It always goes to the user whose last name starts with B, and if they decline it, the call ends. Is there a timeout period on when it would go on to the next... Show more

I am setting up a virtual receptionist station; four users are assigned to receive the call. It always goes to the user whose last name starts with B, and if they decline it, the call ends. Is there a timeout period on when it would go on to the next person? If the first person declines it, why doesn't it move on to the following user?  I would like to avoid having an individual button for each person. 


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Zoom Webinar Api Access Issue

My requirement is to pull webinar data from zoom for couple of user accounts. Currently our zoom admit created the app and shared us the client id and secret key with that I'm able to generate a access token but when I try accessing webinar api with ... Show more

My requirement is to pull webinar data from zoom for couple of user accounts. Currently our zoom admit created the app and shared us the client id and secret key with that I'm able to generate a access token but when I try accessing webinar api with previously generated access token I'm response getting 'Code - 1001, Message - User does not exist'. Our admin is saying he has given all the permission and the user I'm trying is also exist in the system but I'm not able get the api response. Kindly guide me here.


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