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Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

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Recent Activity

Resolved! How can I disable the notification "Not hearing anything? Turn up volume"?

Hello,How can I disable the notification "Not hearing anything? Turn up volume"?This notification started appearing after I updated Zoom for Windows to version 5.16.10 and appears when the computer's volume is equal to or less than 10%.I couldn't fin... Show more

Hello,
How can I disable the notification "Not hearing anything? Turn up volume"?
This notification started appearing after I updated Zoom for Windows to version 5.16.10 and appears when the computer's volume is equal to or less than 10%.
I couldn't find the option to disable this alert in the Accessibility menu.


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Cohosts under the latest zoom version

I have been unable to assign cohosts during a meeting since the latest update.  How can I make this happen?

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Can't tell what number is calling

I bought a Zoom line to keep my personal cell phone and business number separate. I've been able to set up the phone so that it rings and I can make calls out. However, when anyone calls my business line, my cell just rings like normal. I can't tell ... Show more

I bought a Zoom line to keep my personal cell phone and business number separate. I've been able to set up the phone so that it rings and I can make calls out. However, when anyone calls my business line, my cell just rings like normal. I can't tell if it's a call for my business or if it's a call to my cell. It shows the caller ID, but that doesn't differentiate between personal and business.

I'd like to know if it's a business call so that I can answer like, "Thanks for calling ABC Business."

Is there a whisper message feature or some way to mark which calls are coming from my business line? 


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Welcome to the Healthcare User Group!

Hello Healthcare Zoomers!  Welcome to the Healthcare User Group! I’m Bri. I’m one of the community moderators in the Zoom Community and I also help lead this user group. We’re so glad you decided to join us in this collaborative space for healthcar... Show more

Hello Healthcare Zoomers! 👋🏽

 

Welcome to the Healthcare User Group! I’m Bri. I’m one of the community moderators in the Zoom Community and I also help lead this user group. We’re so glad you decided to join us in this collaborative space for healthcare enthusiasts! We would love to get to know our user group members.  Let's kick things off by getting to know each other 🎉. Please reply below to introduce yourself! 👇🏽

 

I’ll start us off 👩‍⚕️

 

Location: Memphis, Tennessee, USA 🇺🇲

 

Favorite things to do: Binge-watching TV shows, reading, writing, & overindulging on Taco Bell 🌮

 

What is your role in the Healthcare industry? I'm not currently in the Healthcare industry, but I'm excited to learn how you all are using Zoom 💙

 

How long I’ve been using Zoom? ~6 years!

 

What’s your go-to virtual background? I alternate between a Zoom Community background and a background that showcases minimalistic home decor 🏘

 

As a friendly reminder, if you haven’t already done so please review our Community Guidelines.


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Community Moderator | Employee

Welcome to the Education User Group!

Hello Education Zoomers!  Welcome to the Education User Group! I’m Bri. I’m one of the community moderators in the Zoom Community and I also help lead this user group. We’re so glad you decided to join us in this collaborative space for education e... Show more

Hello Education Zoomers! 👋🏽

 

Welcome to the Education User Group! I’m Bri. I’m one of the community moderators in the Zoom Community and I also help lead this user group. We’re so glad you decided to join us in this collaborative space for education enthusiasts! We would love to get to know our user group members.  Let's kick things off by getting to know each other 🎉. Please reply below to introduce yourself! 👇🏽

 

I’ll start us off 🤓

 

Location: Memphis, Tennessee, USA 🇺🇲

 

Favorite things to do: Binge-watching TV shows, reading, writing, & overindulging on Taco Bell 🌮

 

What is your role in the Education industry? I used to serve as an educational interventionist, often leading small group sessions with middle school students to boost their reading and writing skills. I also tutored various subjects 📚

 

How long I’ve been using Zoom? ~6 years!

 

What’s your go-to virtual background? I alternate between a Zoom Community background and a background that showcases minimalistic home decor 🏘

 

As a friendly reminder, if you haven’t already done so please review our Community Guidelines.


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By
Community Moderator | Employee

🚀 Announcing the launch of Community User Groups! 🚀

We’re thrilled to announce the launch of User Groups on the Zoom Community! These dedicated spaces are designed for community users to connect with others based on location, language, industry, and specialized programs. They’re perfect for collaborat... Show more

We’re thrilled to announce the launch of User Groups on the Zoom Community! These dedicated spaces are designed for community users to connect with others based on location, language, industry, and specialized programs. They’re perfect for collaborating, sharing knowledge, and exploring exciting new ways to make the most of Zoom!

 

Check them out today - Zoom Community User Groups 👈

 

Question: Which user group are you most excited about

 

Share in the replies below👇


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By
Community Moderator | Employee
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10DLC compliance for staffing company

We are subscribers for Zoom for past 4 months but we are not getting approval for 10DLC. We are not getting any good customer support and not able to resolve issues with zoom for 10DLC compliance. Any guidance would be helpful

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SLG Targets

Hi Everyone!Whenever I add an SLG target, the target is added to every Role Member. I then have to go into every member and remove that target. I'm reaching 50 targets and this is very time consuming. Is there a way that the default is zero members a... Show more

Hi Everyone!

Whenever I add an SLG target, the target is added to every Role Member. I then have to go into every member and remove that target. I'm reaching 50 targets and this is very time consuming. Is there a way that the default is zero members and I can add members manually? In most cases I only want 1 or 2 members assigned.

Thank you!


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Customize phone voicemail email

Hello,

 

Is-there a way to customize the phone voicemail email ?

 

Thank you for your help

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Meeting topic will not remove

I have an issue on our work Zoom account where a meeting description will NOT disappear for all our meetings. When a meeting is set up we put in a title and schedule. When it comes to the event and the participants are in the waiting room - on joinin... Show more

I have an issue on our work Zoom account where a meeting description will NOT disappear for all our meetings. When a meeting is set up we put in a title and schedule.  When it comes to the event and the participants are in the waiting room - on joining an incorrect title always shows which we can not find anyway in our settings to remove.  The title we create then sits as a subtitle.  Has anyone else experienced this issue?

 


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