About jimothytimbers

jimothytimbers · 2025-02-07 01:13 PM

I bought a Zoom line to keep my personal cell phone and business number separate. I've been able to set up the phone so that it rings and I can make calls out. However, when anyone calls my business line, my cell just rings like normal. I can't tell ...

jimothytimbers · 2025-02-10 07:01 PM

I can't remove the call forwarding option. I'm under Phone System Management --> Auto Receptionist --> Routing Option. If I try to change it to route to the auto receptionist, the "OK" button is grayed out. I'm lost.

jimothytimbers · 2025-02-10 12:25 AM

Awesome, thank you so much. I was able to confirm that CallKit is enabled. I assume my last step would be to remove the call forwarding setting on my Zoom Phone account? I can find the setting but I'm not sure if it should be set instead to Auto Rece...

jimothytimbers · 2025-02-09 08:19 AM

Hello and thanks. Yes, I set up my Zoom line to forward to my cell. It sounds like that's the issue if I understand correctly. What is CallKit and where do I find it? It sounds like I need to enable or download it and remove the call forwarding setti...

jimothytimbers · 2025-02-09 08:10 AM

Thank you so much for answering. Yes, exactly. I set up my Zoom phone line to forward to my cell. I do have the Zoom app installed, but I don't know what CallKit is. I've tried searching it in the knowledge base but I'm not getting anywhere. If I und...

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