Hi,

We have students who would like a downloaded transcript so they can search. We have found the search bar in the right-side transcript that sits alongside a cloud recording to be clunky at best.

We use the LTI Pro 1.3 Canvas integration. Teachers set up meetings through Canvas, then students have automatic access to meeting links and recording assets. But how can we include vtt files in those assets?

Experience a smarter way to manage your institution’s video assets with the new Zoom Video Management System.

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Register Here: Zoomtopia Registration - Americas 

This year’s Zoomtopia is built for the people — the creators, leaders, and doers driving change every day. You'll get a firsthand look at how Zoom’s latest innovations are helping teams thrive and customer experiences evolve. Join us on September 17 to hear from inspiring voices and connect with a community that’s building what’s next, together.

At Zoomtopia 2025, we’re celebrating a new era of possibility. As AI and productivity tools reshape how we work, Zoom is making it easier to connect, collaborate, and move forward with clarity. Whether you're tackling complex challenges, launching new ideas, or scaling your impact — Zoom gives you the tools to do it simply, efficiently, and with confidence.

A new school year means new classes, new friends, and new opportunities to learn—and Zoom is here to help you make the most of it! Whether you’re joining lectures, collaborating on group projects, or catching up with study buddies, Zoom makes it easier to stay connected and on track 📌

👉 What’s your favorite Zoom feature for school?
👉 Any tips for staying focused in online or hybrid classes?

👉 How do you use Zoom to connect with classmates outside of class?

Share your best back-to-school tips, tricks, and experiences in the replies below 💙

We're trying to figure out the best practice for handling shared numbers that are answered by a mix of full time and student employees. We don't think we want to get named/user seat for each student employee so, we will probably try to incorporate Common Area licensing for them. Of course, this makes it difficult for them to handle calls other than with a physical phone or similar, no apps. When we don't have student employees available, we DO want to have full time employees cover those numbers with a live body answering, not a recording. We also would like to be able to send/receive SMS from these numbers so, I believe that means we cannot use a Shared Line Group.

I've read this document

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060035

but would like input from someone who has "cracked this nut" before to see what pros/cons they've found with various approaches.

Join Zoom and our trusted grants partner, Learn Design Apply, for an informative session designed for K–12 schools and state and local government agencies. We’ll break down the latest federal and state grant opportunities available to support technology and collaboration investments.

The Auto-Call for Zoom Meetings feature helps meeting attendees who opt in avoid missing important meetings by automatically receiving a call when the meeting begins. This applies regardless of whether the host has enabled the feature for that meeting or if it's for an external meeting.

Users can manage their Auto-Call settings in the Zoom Workplace app under the General tab, where they can select the Automatically receive a call when a scheduled meeting starts check box to opt in.

Hi Everyone. I wanted to ensure that everyone was aware of Zoom Virtual Agent for Voice (ZVAV), Zoom's Agentic AI-powered voice bot. We are showing it to educational organizations of all sizes. If your organizations get excessive calls with questions that could be answered with existing content or an established process that can be automated, this could help.

Zoom Virtual Agent integrates with Zoom Contact Center, Genesys, and will also support Zoom Phone, launching later this month.

Check it out

Mark your calendars for an upcoming webinar featuring Virginia Tech on May 22nd at 3 pm EST. In this webinar, our panel of Virginia Tech staff will share their practical experiences overcoming common higher education challenges through innovative virtual event strategies using  Zoom Events.

Featured Speakers:

- Shelley Seckers, Assistant Director of Financial Management 

- Sarah Dreier, Senior Talent Development Specialist 

- Daniel Yaffe, Director of Learning Technologies Support 

Don't miss this opportunity to learn from the experts at Virginia Tech. Register for the webinar below: https://lnkd.in/eSeG9qzK

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