my zoom used to save my professional audio settings, and whenever I would log in I would have to do nothing. 

for the past few months, I now have to switch the setting to on, as it defaults to off. 

I have a lot of technically challenged students who I have to talk through this process every time and they find it daunting. 

Why is this now the default setting? Is there a way of changing this. 

thanks 

Katy 

I tried to troubleshoot everything regarding this topic. My iPhone doesn't show as a select option when opening zoom desktop. I remember one time it worked and it showed but now it doesn't. So far i have

• Deleted and reinstalled Zoom Desktop
• Checked continuity settings in iPhone (everything is on)
• Restarted both devices. 

Hello, does anyone know how I can recover a pdf file that was sent to me through the chat feature? I clicked on it during the meeting and it sent to my download file, but once the meeting was over, it was no longer there. I have searched every single file on my computer and nada. It is essential for me to recover this file to finish my job. pleeeeease tell me it can be recovered???

I was hosting a webinar.  I had closed captioning enabled for accessibility purposes for the delegates.  I always mute my microphone when showing videos.  I was talking to a colleague while a video played and noticed that my words were being incorporated in the closed captions in addition to the words from the video!  HELP!  This is not OK.  If a presenter is muted, I cannot imagine how closed captioning is picking up my language.  It is very distracting for attendees and also a  privacy issue.  I absolutely double checked that I was muted and I was.  How do I get closed captioning to not record what I am saying when I am muted.  The captured closed captioning errors are also in the recording.

OS: Window 10

I currently use window's volume mixer that allows different applications to have different volumes. Zoom currently starts at 100% volume. Changing the volume now does not seem to change the starting volume of the next use.

Every solution I have seen online says to adjust the speaker volume in the audio settings, but that just changes the computer's speaker volume which also affect the volume of other applications. Is there a way to change the starting volume without having to affect the volume of other applications.

Hello All, 

I'm hosting a Zoom webinar shortly, but running into difficulties.

I have taken off the "practice session" and clicked on "start this webinar" button. The meeting runs with only me present, but it still appears as upcoming, even though the time has passed. Basically, I have no way to start the webinar. I cannot find the broadcast button at the top. After I click start or start this webinar button, the application boots up and it is automatically recorded. I end the session and it makes no difference. I have updated OS and Zoom to the latest. 

TIA