Hi everyone!

I would like to use a Wacom drawing board (or any other one, I don't care which one) for the whiteboard feature during a zoom call. I DON'T want to share my scree, but really use the built-in whiteboard for video calls. Does this work with a drawing tablet? And if so, do you have a recommendation?

Thanks for your help!

Nina 

Please, I need to go back to the classic version of the old whiteboard because the new one is not working properly, actually, I can't use the new one because when I start the whiteboard my connection fails and this only happens when I try to use the new whiteboard. I'm using a whiteboard from another app, and it's not fair as I'm paying to have all the tools on Zoom. Can you help me to go back to the old version? 

Hello sir/mam

I have an Android Tablet Samsung S9 FE+ ,which i want to use for teaching in zoom,but actually what happens when i share my whiteboard with second person, then my video cutt off to the person,only that white noard remains between us.

So i need technical support from zoom teachical team that how can i use both video conferencing and new white board sharing together in Samsung Android Tab S9 FE +.

Hope you will understand my point and resolve it soon.

Hello, 

In using Whiteboards is there a way to lock objects so participants cannot adjust them but still allow the participants to edit or move other objects?  I teach classes and I want my students to be able to use a whiteboard template to manipulate certain objects but not change the template items (move, resize, certain objects). 

Hi there,

I've just done an update of my software Zoom and now I can't open a whiteboard anymore. Here is the error message I have. 
Of course I uninstall, reinstall, restart my computeur, etc...

Erreur de connexion
Impossible de charger ce tableau blanc (5000)
error code:das_6e1ff531-a7ad-483e-9f35-4efd372139bb:500 (s-code-67749c080b8-1760951456273)Signaler un problème
Connection creation failed (30003)


Thanks in advance for your help

Wondering if anyone can help with this nagging problem when annotating or writing on a whiteboard in Zoom....!

Problem:  Annotating, writing or drawing with any stylus on any Whiteboard or on any shared document begins normally but after about 5 minutes the stylus begins to fail, or after about one-half page of writing or annotation.  Then the character images of my pen/stylus begin to flicker and skip on my touchscreen, until the pen is soon rendered unable to write at all. 

What I have tried: 
I have tried two different pens--same problems.
I have tried at least two different Whiteboard apps--Microsoft Whiteboard, and then changed to the native Zoom whiteboard. Same problem. (Although, the problem at first seemed to be solved by using the native Zoom whiteboard, but eventually the same pen flicker ad problem began again to occur with the native Zoom Whiteboard!)

I have tried to clear the cache and cookies in the browser.
I have tried two different computers--the problem appeared to be solved at first when I switched to second computer--pen works find for a time, but it was only temporary 😞  Eventually, the second computer reverts to the same pen flickering and skipping until unusable.
I re-installed pen drivers (two pens are MS Surface pen and a Bamboo pen).

I have checked my download/upload speeds, which are fast (210 Mbs download, 11 Mbs upload).


What is looks like the problem may be:  Not sure, but this problem feels like a "denial of service" type of issue, where the computer seems to reach some capacity limit on the amount of dynamic annotation/writing I am able to share over any app.  However, there is NO problem with sharing documents of any size, it is only when I am using stylus annotation or drawing when some sort of "max out" on the amount of writing I can do occurs...

The only tech change I can identify is that I upgraded to Windows 11 at the start of spring 2022 semester. However, I did pair the pens with each computer again.  This problem was never an issue for over 18 months of perfect Zoom classes using the pen/stylus on MS Whiteboard--never.  Now, stylus inoperable in every class.
Maybe some deeper system incompatibilities within Zoom are causing this?