Unable to Load this Whiteboard. Error Code:3

[bee_playground]

When the teacher open Whiteboard during video meeting, I cannot see anything. 

When I opened the " Whiteboard" function in zoom, it just shows:   Unable to load this whiteboard. Error code: 3.

What's happening?

[mpaterno]

Hi @bee_playground, sorry to hear you're having issues accessing the Whiteboard. Are you still facing this issue? If so, does it occur when you're creating a new whiteboard in a meeting?