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No ability to collaborate in whiteboards / cloud sharing

Hello, I am an owner of a paid account and I cannot seem to allow others to collaborate in an existing whiteboard I prepared. I do not have an option for Whiteboard Cloud sharing in my Account Settings. I've waited a lot of time on this and it's pret...

MMH1 by Listener
  • 170 Views
  • 0 replies
  • 0 likes

Resolved! Google Drive Issues on WhiteBoard

Hi Forum, I wanted to connect my Google Drive with Whiteboard. During the login and verification process, there was a permission checkbox at the very end, which I did not notice, and I clicked agree. So, my Google Drive connected with Zoom, but I cou...

Nahin by Listener
  • 270 Views
  • 1 replies
  • 0 likes

Cannot collaborate on the whiteboard

Hi. People in my meetings cannot collaborate/ edit on my whiteboards. In the meeting settings, I have whiteboards enabled. However, the default access level is stuck at 'invited users' and does not allow me to share with 'anyone'. This seems to mean ...

Hevah by Listener
  • 475 Views
  • 4 replies
  • 0 likes

Zoom Taskbar (Toolbar)

This is on iPad 2020, using the Zoom app. After a year of getting used to having the taskbar (mute, video, end meeting, etc) on the side, the update today (24 April 2024) suddenly changed the taskbar to the bottom of the screen.I cannot find a way to...

Resolved! Whiteboard restricting others from editing

Hello,I am having problems with allowing others to edit/access/annotate my whiteboard even it appears I have allowed all participants. I keep getting a message that says "admin has restricted access to anyone not in my organization" but I am admin an...

TJHaven by Listener
  • 835 Views
  • 4 replies
  • 1 likes

Whiteboard "access level" cannot be changed?

I am in Zoom > Account Management > Account Settings > (Whiteboard Tab) > scrolled down to the section called "Whiteboard Sharing Defaults" On that page I believe I've turned on every setting to allow maximum access from the world  but I still don't...

Screenshot 2024-04-23 at 5.44.50 PM.png
gk94122 by Listener
  • 410 Views
  • 4 replies
  • 1 likes

Out-of-meeting Whiteboard

I've been trying to add an external user to my out-of-meeting whiteboard (a student). However, every time I try to give access I get a message about a server error. I've tried changing settings in all possible ways but nothing helped. Has anyone face...

Permission level for users

Hello! I have a problem since the last zoom update, in which a new whiteboard was introduced. It became impossible for viewers to edit the whiteboard, because "The owner of the whiteboard only allows sharing with users within the same organization". ...

IvanK by Listener
  • 1005 Views
  • 8 replies
  • 0 likes