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Hello, Today I used the whiteboard feature to present a concept. When I closed it, a link was automatically sent to the chat saying "I want to share this with you". How do I disable that? I just want to use it for presenting; no editing or sharing. Thanks!
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Hello Zoom Community, After removing and reassigning one of our users, no one on our team—including me as the account admin—can access this Whiteboard. If anyone @All has insights or knows the steps to restore access, we’d greatly appreciate your help! Additional Details for Troubleshooting Thank you in advance.
We’re experiencing an issue with a Whiteboard that was previously owned by our company.
We still have the last shareable link, but it’s now inaccessible to everyone in the workspace.
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I don't know when the change happened, but on Zoom Whiteboards, Sticky Notes were always created with middle-center aligned auto-sized font. Now when I create stickies, they have top left aligned 16 point font. They're basically just textboxes with a background color now. The whole point of stickes is that you and your team can read them at different magnifications. The new sticky behaviour makes Zoom Whiteboard undesirable for my staff so I can't get them to use it over other apps, since all other whiteboard apps have stickies that work like a normal human would expect. Am I missing something? Is there a hidden default settings pallete or something? Why did Zoom do this?
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Hello, I am having problems with allowing others to edit/access/annotate my whiteboard even it appears I have allowed all participants. I keep getting a message that says "admin has restricted access to anyone not in my organization" but I am admin and I can find nowhere to even find this setting or change it. I've checked every section I can find but clearly. haven't solved the problem. Since I am the sole person on my account, it restricts everyone! Help!
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I have been using Zoom for many months with no problems. Today, (Sunday 30th June 2024) I logged in after a week and on my Macbook Air (MacOS Catalina, 10.15.7) the Whiteboard does not load at all and is stuck on the initial loading screen. It updated to Zoom workplace and I have the new interface so I suspect it has something to do with this? I have tried restarting the Zoom client, my laptop and nothing works. This is a big problem for me as I teach using Zoom Whiteboard; I therefore need this to be resolved as soon as possible.
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The Whiteboard editing icons do not remain selected for next use.
If I want to add text multiple times, I have to click the letter T every time, and change the color every time.
The same applies to lines and pen.
Why don't these settings remain as previously set?
Am I missing a configuration?
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Long story short, sharing interactive whiteboards with 'external' users has been disabled on my account. This is causing major issues today, as I teach remotely and needed to add students email addresses so that they could collaborate on the board. It's been impossible. The message I receive when I've tried to share the Whiteboard reads 'A server error occurred. Try again later or if error persists, Contact us for help.' When I investigated this further, the account settings state that the admin has locked / disabled collaboration with external users and when I check up on the roles on my account, I am listed as an owner, with no admin having been added. Technically it seems that as the owner I should have admin permissions, but these are greyed out when I go into settings, meaning I am powerless over changing any sharing permissions. I'm at a loss at what to do. Please do advise me if you can!!
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Hi all, I am the only one user of this account and when I go down to admin > account management > account settings > whiteboard > whiteboard sharing default and choose 'who has access' as 'anyone' and then go to choose 'access level'... it does not allow me to click 'editor'. ('commenter' and 'editor' are greyed out and not able to be selected). I want anyone on the zoom to be able to be an editor on any whiteboard and this is just not letting me do that! I have tried everything! Any help would be gratefully appreciated. Thank you!
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Please, I need to go back to the classic version of the old whiteboard because the new one is not working properly, actually, I can't use the new one because when I start the whiteboard my connection fails and this only happens when I try to use the new whiteboard. I'm using a whiteboard from another app, and it's not fair as I'm paying to have all the tools on Zoom. Can you help me to go back to the old version?
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