cancel
Showing results for 
Search instead for 
Did you mean: 

Zoom Whiteboard becomes View-Only after several days of creating

TopKicker
Newcomer
Newcomer

If I create a new whiteboard during a meeting, we can both use it without a problem for that meeting. The next day the whiteboard still shows normal status with no View-Only tag.

A week later, when we meet again, the whiteboard has a View-Only tag added to it automatically without me even logging into zoom or doing anything in between that time. This happens every week when I meet with my teacher.

 

It can not be removed, you can not choose Collaborating when opening the board because it thinks I am not the owner of my own board.

 

You can not touch (iPad) or click (PC) on the View-Only displayed at the top to change it in any way.

 

You must copy the board and create a new one, which will again become View-Only automatically after a week's time before the next meeting.

 

How in the world do you remove this tag or prevent it from ever being applied to your board in the first place and how do you allow yourself to choose Collaborating.

 

Also how do you mute the volume on the iPad so you don't hear yourself talking when using a tablet as a whiteboard during a meeting. The tablet is just for drawing on the whiteboard, it shouldn't be trying to host the entire meeting as the PC is doing this job.

2 REPLIES 2

BakerHe
Community Champion | Employee
Community Champion | Employee

Hi @TopKicker , it depends on the meeting owner.

If user A is the meeting owner, then check if user A has business license OR a seperate whiteboard license.

 

If not, user A will only have 3 editable whiteboards.

If yes, then user A and anyone in user A's meeting can create unlimited whiteboards.

 

Reference: https://zoom.us/pricing 

BakerHe_0-1739894399213.png

Whiteboard license add-on

BakerHe_2-1739894572745.png

 

"It can not be removed, you can not choose Collaborating when opening the board because it thinks I am not the owner of my own board."

Yes, Only the whiteboard owner can remove it (no matter it's viewonly or not).
For your information : Whiteboard created in meeting belongs to the meeting owner/host,  no matter who creates the whiteboard.

 

 

loopy123
New Member
New Member

Just adding to BakerHe's detailed answer:

 

If the whiteboard owner just has the normal Zoom license and they have 3 whiteboards already created, then as soon as they (or someone else in their Zoom meeting) creates a new 4th whiteboard the oldest of their existing whiteboards is automatically changed to view-only.

 

I am guessing that your teacher sees at least 3 other students on a regular basis in between your lessons which is why your whiteboard keeps changing to view-only after a set amount of time.

 

Unfortunately I can't help with your ipad query as I use a pen tablet to draw in meetings so I don't have that issue.