I'm using Zoom to teach online English lessons to a young student. I embedded videos into the whiteboard but my student sees a static image, she can't hear or see the video. I also tested this with a second computer, and faced the same issue. As a host I can see and hear the video, but the participant doesn't hear or see the video even though I'm sharing the whiteboard. 

I know I can share the video from Youtube by sharing my screen, but going back and forth between the whiteboard and screen-sharing other content disrupts the in-class acitivities. 

I'm using zoom workspace 6.3.6 on a Mac.

Thanks in advance for any help.

Does 

Hi all,

I’ve been using zoom whiteboard for a while and today when i click on my past comments they don’t know anymore, they appreared to be glitching and unstable. I’ve restarted my laptop, restated zoom , updated the app to the latest version, used the browser, but none of them worked. For new comments, that's not a problem - if I create a new one then it works properly. Does anyone have the same problem, and if yes how did you solve it?

Thank you!

Hi, I cannot access the comments on my whiteboard. I have the Zoom app on my laptop updated to the latest version (6.3.10) have restarted the app and my laptop several times, and even opened the whiteboard in a new browser, but nothing worked. If I add a new comment then I can open it, but any other past comment can't be opened - whether it's from me or from others.

Hello,

I always record my meetings and I often use whiteboards. I like the 'Laser' in the whiteboard to temporarily hightlight some part of the whiteboard while talking and referring to the highlighted area in my speech.

However, when I later check the recordings, the laser is not at all visible in the video recording. I guess this is a bug, isn't it?

Regards,

-Rob.

When I am sharing whiteboard and editing live, participants' pen edits to my whiteboard jump from the original place the pen is placed. This issue started after I completed the latest update and is preventing my online teaching business without this functionality corrected. Has anyone else experienced this or know how to fix it?

Hi!

As a techer I use classic board to write during classes. When I close it and share documents and then I go back to the board I was usin, the text I previously wrote disappeared! I also tried to save it, but still disappears.

Never happened before. I wonder if you had the same pronlem and possibly consequent to a new version.

It is relly annoying, because at the end of the session, before closing, I use to save the board and send it in attachment to the students.

Any help? Thanks!

We have the Pro-subscription which means a limit of 3 Whiteboards. But in Breakoutrooms there's no limit for Whiteboards (says the Chatbot).

And it seems to be no problem to open one Whiteboard in each of four Breakout rooms. But after a short time, the toolbar disappears.... Is this because we have a limit of 3 whiteboards?
Or what can we do?