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Recent Activity

Whiteboard

Hi, I'd like to restrict meeting attendees from creating and sharing their whiteboards. How do I set up the meeting as a host to prevent attendees from doing this? Thank you!

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Using whiteboards with image in breakout rooms

Hello, I am using breakout rooms as part of an online training course. I would like the participants in the breakout rooms to be able to use (edit) a whiteboard that is pre-populated with an image. Each breakout room needs their own whiteboard, but t... Show more

Hello, 

 

I am using breakout rooms as part of an online training course. I would like the participants in the breakout rooms to be able to use (edit) a whiteboard that is pre-populated with an image. Each breakout room needs their own whiteboard, but the image is the same. Is there an easy way to do this? 


As a workaround, I have tried to join each breakout room and upload the image myself, but it does not always work and it is time consuming. Is there a fix for this?


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Resolved! Whiteboard restricting others from editing

Hello,I am having problems with allowing others to edit/access/annotate my whiteboard even it appears I have allowed all participants. I keep getting a message that says "admin has restricted access to anyone not in my organization" but I am admin an... Show more

Hello,

I am having problems with allowing others to edit/access/annotate my whiteboard even it appears I have allowed all participants.  I keep getting a message that says "admin has restricted access to anyone not in my organization" but I am admin and I can find nowhere to even find this setting or change it.  I've checked every section I can find but clearly. haven't solved the problem.  Since I am the sole person on my account, it restricts everyone!

Help!

 


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クラシックホワイトボードの記載内容が消える

ホワイトボードを使って、途中で違う画面を共有し、またホワイトボードに戻ると全記載内容が消去されています。ただ、毎回ではなく10回に1回くらいの確率で起きます。

他の画面を共有する前に毎回保存するのも面倒ですし、消えてしまうと記載した内容に追記もできないので困っています、、、。

Resolved! Fix the scroll wheel behavior in Zoom Whiteboard

Prior to this week, using the scroll wheel on my mouse or dragging up/down on trackpad would scroll around the canvass about Y axis, and holding Shift + scroll wheel would scroll along the X axis. Exactly as you'd expect on something like a browswer ... Show more

Prior to this week, using the scroll wheel on my mouse or dragging up/down on trackpad would scroll around the canvass about Y axis, and holding Shift + scroll wheel would scroll along the X axis. Exactly as you'd expect on something like a browswer window. Now using the scroll wheel increases and decreases the magnfication. There is no combination of modifier keys that will let you scroll on the Y axis.

 

This is extremely not useful! Moving about the canvass used to be effortless, but now I have to swticth to the hand tool to drag myself about the canvass or manually drag the scroll bar on the side of the window. I don't understand why they would change such a critical feature. Is there any user control over this?

 

I'm on Version: 6.1.0 (35886) using a Mac and I uninstalled and reinstalled if that matters.


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Whiteboard: switching between Collaborating and Presenting modes

When opening a whiteboard inside a meeting, I get the option of Collaborating Mode and Presenting Mode. This works great. However, I cannot find a way to switch between modes once the whiteboard is already open. Is this possible to do? Or is the only... Show more

When opening a whiteboard inside a meeting, I get the option of Collaborating Mode and Presenting Mode. This works great. However, I cannot find a way to switch between modes once the whiteboard is already open. Is this possible to do? Or is the only way to exit the whiteboard and open it again in Presenting mode or vice-versa?

I am using the Zoom Web Client in Chrome

joaquingarcia_0-1734688889313.png

 


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Zoom Room Whiteboard (New) not loading

Hello, I'm trying to open the Zoom Room Whiteboard (New) for a Zoom Room Touch and I'm getting the error: "Couldn't Load Whiteboard - connections error code 100000401". See attached picture as well.The classic whiteboard is opening and working fine. ... Show more

Hello, I'm trying to open the Zoom Room Whiteboard (New) for a Zoom Room Touch and I'm getting the error: "Couldn't Load Whiteboard - connections error code 100000401". See attached picture as well.Image (2).jfif

The classic whiteboard is opening and working fine. Any help or tips on how to addressed this issue will be greatly appreciated. Thank you


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Can't upload anything to Zoom whiteboard even with settings enabled

We are having trouble finding the option to upload images, pdfs, etc. on the Zoom whiteboard. This goes for all organizational and external users. On the backend we have enabled uploading capabilities for all users, but the option is not available in... Show more

We are having trouble finding the option to upload images, pdfs, etc. on the Zoom whiteboard. This goes for all organizational and external users. On the backend we have enabled uploading capabilities for all users, but the option is not available in the whiteboard while using it. What can we do?


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Disabling annotations on an IPAD

I sign in on my PC as the host and on my iPad as a participant. In the past, when I wanted to share a whiteboard, I would allow my iPad to host. Then, I was able to instruct Zoom to disable annotators. Now, I am unable to do so with the new Zoom vers... Show more

I sign in on my PC as the host and on my iPad as a participant. In the past, when I wanted to share a whiteboard, I would allow my iPad to host. Then, I was able to instruct Zoom to disable annotators. Now, I am unable to do so with the new Zoom version. Please help. 


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