I expect that people who have access to a project in Whiteboards can work with all of the whiteboards inside the project. That does not seem to be the case. Why? What's the point of project permissions if additional work has to be done on all of the whiteboards to manage permissions that actually work?

I can't use AI on the Zoom whiteboard I created before becoming a premium user. It says upgrade your plan. I upgraded my plan today 🙂 I can use AI on documents but I still can't use it on whiteboards. It still says upgrade your plan for whiteboards. And it doesn't use AI on the new ones I create either. Locked!

We have a specific user that keeps getting 1GB limit notification whenever she is trying to add a file to a whiteboard but other users are able to add items to the same whiteboard with no issues.

We tried to remove zoom, update the version, etc etc. but she keeps getting the same error message.

I finally sorted out how to allow whiteboard collaboration by people outside my organization (yes, I am the admin for my paid zoom account). But now I'm finding it's important to document who is making changes and comments.

Is there a setting for forcing external collaborators to sign-in or otherwise validate who they are? Can this be done with more than just a zoom account? could they sign in to my whiteboard using their Google credentials, for example?

Help!

Jim

I'm using Zoom to teach online English lessons to a young student. I embedded videos into the whiteboard but my student sees a static image, she can't hear or see the video. I also tested this with a second computer, and faced the same issue. As a host I can see and hear the video, but the participant doesn't hear or see the video even though I'm sharing the whiteboard. 

I know I can share the video from Youtube by sharing my screen, but going back and forth between the whiteboard and screen-sharing other content disrupts the in-class acitivities. 

I'm using zoom workspace 6.3.6 on a Mac.

Thanks in advance for any help.

Does