Editable whiteboard limit reached though no whiteboards exist in “my account”

[BBs-Zoom]

When trying to create a new whiteboard I always get the message that I have reached the limit of editable whiteboards.

A check for existing whiteboards shows that there are no whiteboards in my account.

The message even shows the name of a whiteboard dated in 2023, which I can’t find.

All existing whiteboards should be deleted so that I can start from scratch with 3 new editable whiteboards.

I need the functionality and should be able to use it with my basic account.

[BakerHe]

Hi @BBs-Zoom  For your information : we can still create editable whiteboard even though we see this warning "reach the limit ...", the oldest created board will become view-only.

And we can check if there are any whiteboards existed in my account by this link https://zoom.us/wb#/mine