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Zoom whiteboards won't load

I have only 1 whiteboard showing in my whiteboard tab, the trash is empty as well. So I am definitely not beyond the 3 editable whiteboard limit. Still the whiteboard won't load beyond 50%. I have been trying for a week. Weirdly enough, even when I a... Show more

I have only 1 whiteboard showing in my whiteboard tab, the trash is empty as well. So I am definitely not beyond the 3 editable whiteboard limit. Still the whiteboard won't load beyond 50%. I have been trying for a week. Weirdly enough, even when I am not the host and someone else is sharing a whiteboard with me, it still won't load. Not even read-only whiteboards. 


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Resolved! Unable to connect whiteboards

Hello,
I am not able to connect to any for my whiteboards this morning. Message : cannot find collaboration server.

Any solution for that please ?
Florence

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Resolved! stretching images in whiteboard

Hi,
Is there any way to stretch images on whiteboards? I can resize them but never change proportions and this is frustrating, because they change on each vsdx import.
Thank you,
Bert.

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Zoom Whiteboard not loading on Mac post-update

I have been using Zoom for many months with no problems. Today, (Sunday 30th June 2024) I logged in after a week and on my Macbook Air (MacOS Catalina, 10.15.7) the Whiteboard does not load at all and is stuck on the initial loading screen. It update... Show more

I have been using Zoom for many months with no problems. Today, (Sunday 30th June 2024) I logged in after a week and on my Macbook Air (MacOS Catalina, 10.15.7) the Whiteboard does not load at all and is stuck on the initial loading screen. It updated to Zoom workplace and I have the new interface so I suspect it has something to do with this?

 

I have tried restarting the Zoom client, my laptop and nothing works. This is a big problem for me as I teach using Zoom Whiteboard; I therefore need this to be resolved as soon as possible.

 


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Resolved! Whiteboard export

Can I export individual page (e.g. 1 page or 2 pages,..) instead of the whole whiteboard?

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Using different whiteboards in breakout rooms simultaneously

Is it possible to have participants in two different breakout rooms editing different whiteboards?If I have two breakout rooms, can each room work on a different whiteboard. I would need each breakout room to be able to see and edit their groups corr... Show more

Is it possible to have participants in two different breakout rooms editing different whiteboards?

If I have two breakout rooms, can each room work on a different whiteboard. I would need each breakout room to be able to see and edit their groups corresponding whiteboard page.


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Using Zoom for Tutoring

I am looking to move to Zoom calls/whiteboards for my online tutoring business. I want to subscribe to the Pro plan for the calls and add the Whiteboard option (rather than the full Business plan) so that I can have more than 3 boards. I want to be a... Show more

I am looking to move to Zoom calls/whiteboards for my online tutoring business.  I want to subscribe to the Pro plan for the calls and add the Whiteboard option (rather than the full Business plan) so that I can have more than 3 boards. I want to be able to create multiple boards as templates that I will copy to individual students copies as and when they are needed. This would mean that each student may have more than 3 boards. As my students will be using a Basic plan does that mean that they will only be able to access a max of 3 boards.

Any advice will be gratefully received.

Best wishes

Simon


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Resolved! Unable to Revert to Classic Whiteboard

I'm using 5.17.5 on my iPad Pro OS 17.2 (21C62) I see on the release notes (https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0073923) that "Users have the option to switch back to the classic Whiteboard via their meeting settings. Un... Show more

I'm using 5.17.5 on my iPad Pro OS 17.2 (21C62)

 

I see on the release notes (https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0073923) that "Users have the option to switch back to the classic Whiteboard via their meeting settings. Under In Meeting (Basic) settings, users can click the Use Whiteboard by default if available toggle to seamlessly revert back to the classic Whiteboard in their next meeting."

 

I'm not seeing this anywhere. Suggestions? 


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System thinks I have reached 3 whiteboard limit but I only have 2 whiteboards

I started working with whiteboards today. I created two whiteboards and would like to create a third, however the system says I already have reached my 3-whiteboard limit. I only see two whiteboards on the "All Whiteboards" list, and I checked the tr... Show more

I started working with whiteboards today. I created two whiteboards and would like to create a third, however the system says I already have reached my 3-whiteboard limit. I only see two whiteboards on the "All Whiteboards" list, and I checked the trash but there's nothing there.  I would attach a screenshot here, but apparently I don't have permission to upload images. Any suggestions for how I can resolve this issue?


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Stickies are ruined! How can we fix them?

I don't know when the change happened, but on Zoom Whiteboards, Sticky Notes were always created with middle-center aligned auto-sized font. Now when I create stickies, they have top left aligned 16 point font. They're basically just textboxes with a... Show more

I don't know when the change happened, but on Zoom Whiteboards, Sticky Notes were always created with middle-center aligned auto-sized font. Now when I create stickies, they have top left aligned 16 point font. They're basically just textboxes with a background color now.

 

The whole point of stickes is that you and your team can read them at different magnifications. The new sticky behaviour makes Zoom Whiteboard undesirable for my staff so I can't get them to use it over other apps, since all other whiteboard apps have stickies that work like a normal human would expect.

 

Am I missing something? Is there a hidden default settings pallete or something? Why did Zoom do this?

 

CleanShot 2025-01-23 at 09.41.35@2x.png


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