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Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Recent Activity

added rows and columns to tables not saved

there are a bug with zoom tables. start a new board, add a table, close the board, open the board again, adding rows or columns to the existing table, close the board again, open the board -> new rows or columns are lost. only my problem?  how can I... Show more

there are a bug with zoom tables. start a new board, add a table, close the board, open the board again, adding rows or columns to the existing table, close the board again, open the board -> new rows or columns are lost. only my problem? 🙂 how can I solve it?


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New white board is awful

Please, I need to go back to the classic version of the old whiteboard because the new one is not working properly, actually, I can't use the new one because when I start the whiteboard my connection fails and this only happens when I try to use the ... Show more

Please, I need to go back to the classic version of the old whiteboard because the new one is not working properly, actually, I can't use the new one because when I start the whiteboard my connection fails and this only happens when I try to use the new whiteboard. I'm using a whiteboard from another app, and it's not fair as I'm paying to have all the tools on Zoom. Can you help me to go back to the old version? 


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Ipad keyboard does nota works chen writing on the board.

Hi, I have to use my iPad for my lesson for two weeks and somehow when I open the board a d try to add any text it doesn't work, however if I write in the chat it does. I've tried to look to any keyboard options on the settings but I can't find a any... Show more

Hi, I have to use my iPad for my lesson for two weeks and somehow when I open the board a d try to add any text it doesn't work, however if I write in the chat it does. I've tried to look to any keyboard options on the settings but I can't find a anything. Does anyone know what is this about? I really appreciate your time and attention 


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Whiteboard and sharing the sound

Hi, after the update I am not able to share the whiteboard and the sound at the background at the same time. The option "share the sound" is visible but it is not possible to choose it. The button is locked. 

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Virus in Zoom Desktop installer Windows 11

I have a new Windows 11 PC and tried to install Zoom Desktop, but Windows Defender flagged the installer as having a virus. Is this possible? How do install Zoom?

<emergency> terrible update error

This update has severe errors.One of them is erasing randomly -phenomenon. it's terrible for techers who use writing tools. When we erase the writings using the eraser (writing tools), other contents is erased together randomly.It has occured persist... Show more

This update has severe errors.
One of them is erasing randomly -phenomenon.  it's terrible for techers who use writing tools. 
When we erase the writings using the eraser (writing tools), other contents is erased together randomly.
It has occured persistently and we have suffered from your poor update.
I want to stop paying you.
Whenever you update, several bugs have existed but you didn't care much and didn't respond quickly.
Please check and revise bugs which I mentioned.


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I need to solve issue in my whiteboard

Any one entering to my room can write on my screen i need to solve this issue 

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Issues with Zoom on chromebook

Hi, I am new to this. I have a chromebook and I try to run zoom on it. I installed the app and have tried running meeting from both the browser and the app. In both cases I have encountered one common issue that I really need help with. When I start ... Show more

Hi,  I am new to this.  I have a chromebook and I try to run zoom on it.  I installed the app and have tried running meeting from both the browser and the app.  In both cases I have encountered one common issue that I really need help with.

 

When I start my meeting (being a host), I can create a new whiteboard and I can use the pen tools on the left to change pen type, color, etc which is great.  However, I found that the participants cannot write on the whiteboard. I have tried to use a window based PC to start the meeting and I think can give remote access right for the participants and they will be able to write on the whiteboard to interact with me.  How can I do this on a chromebook?

 

Also, a second problem is that when I close the first whiteboard, and when I create a second whiteboard, I (the host) no longer see the "pen tools" on the left and I can only move the whiteboard, and not able to write on it even as a host.  How come?  I have to leave the meeting and then re-join in order to see the pen tools re-appear on the left.  What am I missing?  Again, this is never a problem when using the window based zoom.

 

Rich

 


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Resolved! Zoom latest version doesn't let to change the size of the text when using annnotations

I'm running Zoom on Windows 8.1 daily for several years without almost any issue and I've just updated Zoom to version 5.16.1. This version redesigned the annotation tool bar. It's great you can place it vertical but now I have a problem: I can't cha... Show more

I'm running Zoom on Windows 8.1  daily for several years without almost any issue and I've just updated Zoom to version 5.16.1. This version redesigned the annotation tool bar. It's great you can place it vertical but now I have a problem: I can't change the size of the text as I used to do it in the previous versions. Is this problem a bug in the new version or there is a way to do it that I don't know?  Please help me solve this issue. 


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