When teaching my math class, I always screenshare the classic whiteboard because it's bigger. When I click the toolbar to erase what I wrote, the whiteboard minimizes by about 30%. This just started today. If I want to change the ink color, nothing goes wrong. Touching my pen to anything I usually do on that toolbar minimizes the whiteboard every time.

I just uninstalled Zoom Workplace Pro yesterday in order to update it via reinstalling. That's because the update instructions use features I don't have. I repeated that process this morning to no avail.

My version is now 6.2.3 (47507) on a Dell Inspiron 3793 laptop (Windows 11).

Is anyone else having this issue?

I am a member of a company (which I will call "Company A") and months ago shared a whiteboard with several Zoom users outside my company, including someone in what I'll call "Company B." Now for some reason it appears that my ability to share new whiteboards is restricted to people within Company B. 

When I click Share, under General Access my options are "Restricted" and "Anyone at Company B." The option for "Anyone with the link" is greyed out because "your admin has disabled external link sharing." My admin at Company A has not disabled external link sharing and is also affected by this problem. It appears whatever Company B's restrictions are have transferred to our accounts as though we are employees at Company B. When I try to add new email addresses it says "Company B has disabled collaboration with users outside your organization." 

Again, this is happening on whiteboards that are completely new and have never even been shared with anyone at Company B. It's just me at Company A making a new whiteboard, and then it's says I can't share it with anyone not at Company B. 

Tried reinstalling Zoom to no avail. 

I have had my discussion apparently "solved" which is why I am starting a new one, it wasn't solved at all

I know how to share a URL link to external users in a zoom meeting, however to use it (in their breakout rooms) they are still being asked to login to their zoom account. ~see attached image.

I deliver training on Zoom to healthcare professionals who often use a work computer and can not login to zoom and have to do everything through their browser. 

HOW can a non zoom account holder in a meeting edit the whiteboard with the link????

thanks

Liv 

I'm having trouble setting up the whiteboard such that my 11 yr old students can access and edit the whiteboard outside of our Zoom class time.  

I have selected anything in settings that looks like it would allow me to do this.  But, in the whiteboard sharing default section of the settings, it won't let me select "anyone" can access.  It says "your admin has disables this setting" but I am the admin and I don't see another place where I can enable it.

I have tried sharing the link to the whiteboard in my Google Classroom.

Does the student need to have a Zoom account in order to access the whiteboard outside of class?  Do they need to use the same email address to sign into their Zoom account that they use when they click into our Zoom class?

Thanks so much!

I am having this issue of late. when writing on the whiteboard with the help of a tablet, the writing isnt sharp any more - as it used to be - and should be

the whiteboard is 'smoothening out' the writing so that the writing is becoming difficult to read as it is 'slurred' - to use a piano term.

if im using the same tools to write on any Word window i've shared during the meeting, the writing is fine

Only whiteboard is a problem