Please, I need to go back to the classic version of the old whiteboard because the new one is not working properly, actually, I can't use the new one because when I start the whiteboard my connection fails and this only happens when I try to use the new whiteboard. I'm using a whiteboard from another app, and it's not fair as I'm paying to have all the tools on Zoom. Can you help me to go back to the old version? 

Is it possible to have participants in two different breakout rooms editing different whiteboards?

If I have two breakout rooms, can each room work on a different whiteboard. I would need each breakout room to be able to see and edit their groups corresponding whiteboard page.

I am a member of a company (which I will call "Company A") and months ago shared a whiteboard with several Zoom users outside my company, including someone in what I'll call "Company B." Now for some reason it appears that my ability to share new whiteboards is restricted to people within Company B. 

When I click Share, under General Access my options are "Restricted" and "Anyone at Company B." The option for "Anyone with the link" is greyed out because "your admin has disabled external link sharing." My admin at Company A has not disabled external link sharing and is also affected by this problem. It appears whatever Company B's restrictions are have transferred to our accounts as though we are employees at Company B. When I try to add new email addresses it says "Company B has disabled collaboration with users outside your organization." 

Again, this is happening on whiteboards that are completely new and have never even been shared with anyone at Company B. It's just me at Company A making a new whiteboard, and then it's says I can't share it with anyone not at Company B. 

Tried reinstalling Zoom to no avail. 

I finally sorted out how to allow whiteboard collaboration by people outside my organization (yes, I am the admin for my paid zoom account). But now I'm finding it's important to document who is making changes and comments.

Is there a setting for forcing external collaborators to sign-in or otherwise validate who they are? Can this be done with more than just a zoom account? could they sign in to my whiteboard using their Google credentials, for example?

Help!

Jim

Where can I enable a feature similar to Teams' Content Camera in Zoom, and which paid plan is required to access it?

I don't know which paid plan includes this feature.

Content Camera in Microsoft Teams:

https://www.youtube.com/watch?v=2pVw6iWRbJE

I'm using a recent version of Zoom (Zoom Workspace).

In my meetings I use whiteboards with animated GIF images and embedded YouTube movies, which play fine during the meetings. I also record the meetings to the cloud and then the GIF animations and YouTube videos are frozen images (So I do play them in the meetings, but they don't play in the recordings!)

I suppose this a bug in Zoom recording/whiteboards, or is something wrong with my settings?

Thank you!

-R.L.

Hello Zoom Community,

We’re experiencing an issue with a Whiteboard that was previously owned by our company.

After removing and reassigning one of our users, no one on our team—including me as the account admin—can access this Whiteboard.

We still have the last shareable link, but it’s now inaccessible to everyone in the workspace.

If anyone @All  has insights or knows the steps to restore access, we’d greatly appreciate your help!

Additional Details for Troubleshooting

• The Whiteboard was originally created by a user who has since been removed from our Zoom account.
• After reassigning that user’s license to someone else, the Whiteboard no longer appears under “My Whiteboards” for any member of our team (including the admin).
• We tried accessing it via the last shareable link we have, but we receive an error or a “no permission” message.
• We’ve already checked Whiteboard settings, user permissions, and admin privileges, but haven’t found a solution.

Thank you in advance.