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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!

Recent Activity

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Latest Posts Trending Posts Solved Unanswered

Inaccurate Queue call distribution

When queue call distribution is set to Longest Idle, the logic appears to interpret an outbound call as "idle" or "longest idle" and sends the next inbound call to that agent despite others being idle for a longer period of time. Additionally, the sy...

DeanMcC by • Newcomer
  • 919 Views
  • 1 replies
  • 0 likes

Additional Phone Numbers Ported In

We have a block of 100 phone numbers that we are looking to port into Zoom Phone. We are only actively using 25 of these numbers, and we would only have 25 user Zoom licenses. Would we need to pay ($60/year) for each of the additional 75 numbers that...

Enable ConnectionServices no longer in Android app.

I use Zoom for the softphone for work. I also use hearing aids. Since my audio device is a hearing aid and not a headset, for the android zoom app to use my hearing aids as the audio out I have been needing to Enable ConnectionServices. (More>General...

BLF COMPANY WIDE

New to Zoom and new to Admin of Zoom. can i on my VVX phones make a BLF template for all my Phones company wide - i want to created a Extension called "Page" and i want to this pop on every one in the second button position. Can i do this and lock it...

RyanLe by • Explorer
  • 536 Views
  • 1 replies
  • 0 likes

Incoming Calls showing up as anonymous

Hello! We are having a weird issue where when people call our zoom lines, they are showing as anonymous. Is there somewhere I can check to see why these people are showing up as anonymous? They are not blocked.

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