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Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!
I am unable to access my zoom phone tab from my desktop, its basically not showing up there and I'm making calls through mobile, I have tried signing out and logging back too for multiple times but still facing the same issue
Hello, I currently have a zoom phone number and would like to know if it is possible to answer calls using my Apple Watch. Currently I'm only able to see messages on my watch, but can't seem to find a way to enable calling. Thank you for your responses.
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We are having two main issues with the transfer option on the Zoom phone calls. 1) Some calls we receive display the option to transfer and other phone calls do not display the option to transfer on our Zoom apps both on the phone and desktop. 2) When the transfer option does appear we are unable to successfully transfer the caller. Every time we attempt to transfer, we are told that the call "cannot be completed" and to "try again" later even though all phone lines in our building are working. Can anyone please provide some insight into this issue?
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We're looking to export various reports on a schedule basis. When navigating to Account Management > Reports, we can readily run reports; however, we don't see a means of scheduling these reports to run periodically. Has anyone been able to (or are able to) run these reports on a scheduled basis.
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I’m very new to the group and Zoom phone. I have customers that randomly pace orders over the phone. They have complained to me that they find the “Auto recording message” at the beginning of the call annoying. How can I turn it off. When I search, I mostly find articles about turning on recordings for meetings. Thank you
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Are they any plans for a Zoom Phone / Zoho Desk Integration? Click to call, view past calls, screen pops, etc would be super awesome.
I used to get phone calls through my cellphone and my desktop, but for some reason now it only goes to my phone. I checked settings and I have it set correctly. What should I do?
I activated a new phone line yesterday (I'm the Zoom account owner), made the full configuration as required, but when I try to make a call via the mobile app or via my desktop app, I get a message saying “it is impossible to make the call, please try again later”. I would like to point out that all my software's are in up-to-date versions and that all my devices have the required configurations for Zoom IP calls. Do any of you have this problem?
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Zoom cancelled our active SMS Campaign and asked us to resubmit a new Campaign. After a couple of quick rejections, our current Campaign has been in Pending status for close to 4 weeks?! Client support continues to be of no help, so looking for any other options other than just giving up and switching services. We only use it for client meeting confirmations and reminders, so any help appreciated.
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