Where do I enter my Cell number to have my phone ring? | Community
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Newcomer
February 29, 2024
Question

Where do I enter my Cell number to have my phone ring?

  • February 29, 2024
  • 2 replies
  • 2 views

Upon completion of setting up my new Zoom Phone number online and on my mobile app- it appears I can make calls and texts no problem. My inbound calls, however, do not ring to my cell phone. Call forwarding is off, my cell phone volume is loud, and I have the correct time zone.

 

Did I miss where I'm supposed to enter in my actual cell phone somewhere in set up? Why won't it ring to my phone so I know I'm getting a call? I have 1 Zoom Phone number license for the $15/mo. 

2 replies

crissyd
Employee
Employee
February 29, 2024

@Skylimit Please check this video that can help you configure your Call Handling settings

SkylimitAuthor
Newcomer
February 29, 2024

Thank you! I had my friend test my phone number too soon after set-up so it didn't ring to my phone and instead went to voicemail. It is working now.