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Zoom phone app locks up on incoming calls. Unable to swipe to answer using my iPhone 13

JimW
Newcomer
Newcomer

‎2024-02-29 09:14 AM

Incoming calls to the Zoom app on my iPhone sometimes lock up when I try to answer them. Sometimes it works fine, but other times I am unable to answer them.  

 

When I try to slide the answer button over, it just does not react. Its frozen and I cant access the call. The phone continues to ring as if I ignored it. This is happening in and out of the office on network and wi-fi as well.

 

I am a delegate for another user in our enterprise system. This is not a call que or any other complex application.

Hopefully someone can assist, thanks.

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