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If you still need to submit your 10DLC campaign or have a rejected campaign that needs to be re submitted, below is an amazing recording from a recent webinar we hosted that walks you through submitti...
Hello Zoom Community Members! I wanted to inform you about the 10DLC enforcement starting July 10, 2024. All US and Canada toll and virtual service phone numbers used for SMS/MMS within both the Zoom ...
I have a desktop phone that does not ring, but the app on my mobile phone rings. I would like to have my desktop phone ring a couple times and if not answered then my mobile phone rings. How do I set this up? And also set hours for calls to be answer...
We are in the process of porting our numbers over to Zoom Phone. One of the phone numbers has an update status of FOC under "Order Status" . What does FOC mean? Thanks
I'm missing something.I have ZOOM phone, multiple locations with total of 50 Auto Receptionists that require holiday schedules to be updated. I chose 1 site AR to create the template, updated the template with the holiday changes. This modified templ...
Hi I need help. our company has a zoom phone system where I am to receive sales calls on my iphone. I'm finding if I use zoom for a meeting on my home desk top or on my macbook it apparently logs me out of my other devices and I miss these calls. My ...
Hi, I'm following the instructions in "SMS/MMS 10DLC Compliance for Zoom Phone and Zoom Contact Center" (https://support.zoom.us/hc/en-us/articles/5016496738445) and don't see this tab under Advanced on our admin page. Instructions: Menu: Am I in the...
We have just moved over from RingCentral and Zoom is working good but we have this annoying issue when you get a call, it freezes your screen so that you can deal with the call and in essence it "hijacks" the screen and it won't let you type into ano...
It would be really nice if we were able to choose where a phone call notification popped up on our screen. Currently, there is only one option: a giant white pop up in the middle of your screen while you're trying to do your job. I'm an administrativ...
I perviously uploaded a CSV file with our employee's personal cell phone numbers to our business account. I now need to add some new numbers and remove others. What is the easiest way to do this?
Hi There,I am looking to see if there is a way that we can setup our office managers on the main auto receptionist line so that they receive the calls when someone calls the main office line. I was hoping to achieve what Shared lines can do, but inst...
Hello Everyone, We have a few users that our experiencing the "Unstable Connection" error in zoom only in the contact center causing their status to be set to not ready and missing calls from the queue. Normal zoom calls and zoom phone calls work wit...
