Zoom Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!

Recent Activity

calling my zoom number from outside line results in error

Just set up my account. I can make calls fine - and can call my zoom number from my personal cell. however, no one else is able to call me on my zoom number; everyone receives an error - "call cannot be completed as dialed." I've tried calling from s... Show more

Just set up my account. I can make calls fine - and can call my zoom number from my personal cell. however, no one else is able to call me on my zoom number; everyone receives an error - "call cannot be completed as dialed."  I've tried calling from several phones and locations. what am I missing from the setup? TIA


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Zoom number

can i make unlimited calling in usa if i buy the 10 dollar plan

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Fail to invite phone number (Zoom Call Out Phone Number Failed)

I'm trying to invite a phone number into my zoom meeting. Once I'm connected to the phone number and clicked the complete meeting invite, it always says it failed to invite (phone number) to the meeting. Any help here? My co-worker account does not h... Show more

I'm trying to invite a phone number into my zoom meeting. Once I'm connected to the phone number and clicked the complete meeting invite, it always says it failed to invite (phone number) to the meeting. Any help here? My co-worker account does not have the same issue and we've made sure that our settings are the same here. I am a paid pro account and paid zoom phone.


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Invite Greeting when calling in particiants

Hello all, I am wondering if there is a way to change/edit the Invite Greeting Message participants hear when they are called into a program. It currently says "Welcome to Zoom. You have been added to the waiting room...." I would like to add a sente... Show more

Hello all, 

I am wondering if there is a way to change/edit the Invite Greeting Message participants hear when they are called into a program. It currently says "Welcome to Zoom.  You have been added to the waiting room...."  I would like to add a sentence in that gives a heads up of who (Organization Name) is hosting the Zoom meeting.

 

I know I can change the Voicemail greeting but we do NOT use the Voicemail feature.  It's the INVITE GREETING (via call in) that I want to change.

 

Thank you all


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Resolved! Been trying to resolve my 1132 sign on issue, but have been unsatisfied with Zoom's support

I have had an ongoing issue with a 1132 error when I attempt to sign on to a zoom meeting from my windows 11 desktop. The auto replies have not been successful. After the useless auto reply, my problem is closed. Does Zoom technical support have a ph... Show more

I have had an ongoing issue with a 1132 error when I attempt to sign on to a zoom meeting from my windows 11 desktop. The auto replies have not been successful. After the useless auto reply, my problem is closed.

 

Does Zoom technical support have a phone number. I want to resolve this issue which has been going on for too long.


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Poly - Paging Edge Phones

Hello Community, thank you for any support available. I am looking to create a deskphone template for Poly Edge series phones. Simply looking to enable paging defaults for all phones on the account. Does this appear to include everything needed to en... Show more

Hello Community, thank you for any support available.

 

I am looking to create a deskphone template for Poly Edge series phones. Simply looking to enable paging defaults for all phones on the account.

 

Does this appear to include everything needed to enable this setting properly?

 

ptt.pageMode.enable="1"

ptt.pageMode.group.1.label="Page All"
ptt.pageMode.group.24.label="Page All - Priority"
ptt.pageMode.group.25.label="Page All Emergency"


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New User/License/routing

I hope I can explain this properly. I would like to give one of my employees access to be able to make calls and receive calls via my business phone line. I'm sure I need to purchase another license, which makes sense but I'm trying to figure out the... Show more

I hope I can explain this properly.  I would like to give one of my employees access to be able to make calls and receive calls via my business phone line.  I'm sure I need to purchase another license, which makes sense but I'm trying to figure out the best way to it and to get them set up. 

  1. I would like them to have their own login to the business line, which I'm guessing the license assigned to them will do.  Am I correct in this assumption?  and do I need to do anything other than assign them a license and login information?
  2. I'm not trying to give them their own phone number, I would like to just have them be an extension of the current business number so when they call out it shows as our business line and when they call in they will just enter their extension or wait and hear the option for their extension.  Is this correct in my thinking or is this not even a possibility?

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I wanna have a key pad

if you have a laptop and you don't have a number but wanna call you family??? why cant there be a key pad