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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

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Turn off auto recorded prompt at beginning of phone call.

Samd007
Newcomer
Newcomer

‎2024-09-09 06:36 AM

I’m very new to the group and Zoom phone. I have customers that randomly pace orders over the phone. They have complained to me that they find the “Auto recording message” at the beginning of the call annoying. How can I turn it off. When I search, I mostly find articles about turning on recordings for meetings. Thank you

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1 REPLY 1

KhatC
Zoom Employee
Zoom Employee

‎2024-09-09 09:38 AM

Hi @Samd007, welcome to Zoom Community! Please check out the following support article on how you can change your settings for call recordings: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0069692.  

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