Zoom Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

Resolved! Adding D230 to portal

The MAC addresses we have for the D230 base stations are not registering in Zoom. Example: 9CADEFA92AE2. How do you connect the bases to the Zoom system?

OKsleep by Newcomer
  • 277 Views
  • 1 replies
  • 0 likes

Resolved! Call Analytics

Is there a way to set time of day parameters in The Call Queue Real-Time Analytics? I'm looking to pull all the data in that section by shift.

Njones by Newcomer
  • 618 Views
  • 1 replies
  • 0 likes

Extensions Not Working When Calling In

I was able to set up the Auto Receptionist so that myself and my colleagues can make outbound calls and receive inbound calls, and have also set up the message for when customers call in, but when clicking the extensions that are voiced in the messag...

Assigning basic phone to a different user

Hi!We have just signed up for Zoom Phone. We are on the basic package because we only need one user, however it is linked directly to my account (which is the billing account). We need the Zoom Phone to be linked to one of my employee's logins, howev...