iPhones not ringing
I saw another thread on this and the solution is not quite what we need. We have weekend queues that only have one person in them each weekend. Sometimes they are in areas with Internet service that is not optimal. But still at least 4G service. We try to have them on Wifi as much as possible but still I'm finding that oftentimes they're phones do not ring when calls come in. I will even test call their extension and they do not get any notification. The answer from Zoom support is to uninstall/reinstall the app and then it will clear out the cache and fix the problem. I have some people who have to do this EVERY WEEK. Does the cache really get corrupted THAT often? I mean, this cannot be a normal type of operation.
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