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Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!
I have a pro account for our non profit organization meetings that last from two to three hours. I've always recorded to the cloud. Today I got an email saying that I could only record for 90 minutes. Is this true. Tthe chat helper will not answer my questions.
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I have a call queue and a few members added have set their "Receive Queue Calls" status to off. Is there anyway to manage this from an admin or prevent users from having that option?
Using Auto Receptionist IVR to Forward to Phone Number. It takes sooo long to transfer the call. There is dead silence. Is there any way to fix this issue? Or any workarounds to alleviate the pain?
Hi! I just recently bought my logitech zone vibe 100 and when I tried using it in zoom for zoom meetings ang zoom calls the audio is too low. Unlike my other logitech h390, it does sounds good, audio is very high even it just in 50 level volume. How do I fix that?
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Unable to register Poly Rove b2 / Poly rove 30 under Zoom Phone
Status showing as
SP1 Service Status : Pending (server=51280789.zoom.us)
I'm trying to configure the auto receptionist to allow dial by extension. https://community.zoom.com/t5/Phone-System/IVR-Dial-Users-Extension/m-p/116943 the zoom employee in this thread states that this should be the default while playing the auto receptionist greeting. However, dialing any extension doesn't seem to do anything and it ends up going to the designated route after the greeting. All users have US/CA Unlimited licensing.
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Our company has already set up our Brand when we started with Zoom. We received notice about the Branding by 5/31/24. Do we have to start a new Branding?
