Empowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn more
Keep your Zoom app up to date to access the latest features.
Download Center Download the Zoom app
Download hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual Backgrounds
Empowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI Companion
User groups are unique spaces where community members can collaborate, network, and exchange knowledge on similar interests and expertise.
Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!
I have spoken to five people, and no one knows how to switch to annual billing for Zoom Phone. I'm not sure if this is even an option. I have my Zoom Phone number set up, so there’s no way I'm canceling that number. It took two weeks to set up Zoom Phone properly. Any ideas?
Show less
Hello all,
I have a question regarding Zoom Phone: I have a personal line (A), and can also receive calls on multiple call queues (B) (C) (D). However, it appears I do not get any notification regarding an incoming call or options to handle incoming calls on the queues if I am currently busy on my personal line. I can still receive incoming calls for the call queues if I am not busy. Would it be possible on my end for me to receive notifications for incoming call queues while I am busy on my personal line, or is this something only the admin can do? Thanks all!
Show less
Hi! I wanted to know if there is a way to turn off the Call Monitoring disclaimer for inbound calls. I want to keep them for outbound calls. We currently mention call monitoring and recording on the custom greeting we have so we would like to remove the disclaimer on the inbound calls. I could not find this setting and if not it should be included as a fix in future updates.
Show less
I have Call Screening enabled along with the option to "Exclude my contacts from call screening, calls from contacts will reach you as normal." I added two numbers to my Personal Contact list, my own cell (for testing) and my wife's. Both numbers are still challenged by the call screening prompt when calling my Zoom number. I confirmed that the numbers appear in "Personal Contacts" on both the zoom.us website and in my Zoom Workplace desktop app. To determine if setting changes had an activation lag, I temporarily disabled Call Screening and confirmed that the setting change was immediately effective on my line. Reenabling Call Screening was also immediate, however the numbers in my personal contacts are still screened. Is anyone else experiencing this behavior? Thanks!
Show less
Greetings, I was going through the tutorial and one of the options presented was how a phone number is going to be used? I am paying for a Zoom Phone license to use for my business, but I was wondering, because of the 10DLC laws, if would have just been better to choose Personal? I just plan on texting my clients individually, I don' t do campaigns. Is there a way to change my account?
Show less
Hi
I just set up a zoom phone and am new to this. Can not receive a phone call. It says the service is restricted or service is not available. But I can make a phone call through the app. What should I do?
Thanks
Has anyone able to solve and be able to log in after experiencing this error. I just sent a report. I am able to log in on Windows PC and Mac. Hopefully I be able to use zoom on my apple phone again. Please let me know if you have other means to solve this. Thank you.
Show less
i have tried to purchase zoom phone but the time o checkout it showed me this error in the upper banner so anyone can guide me through this as how can i fix this issue and purcahse the zoom phone and if internal team is working on this so how many days it will take them to fix this ?
i have tried to contact support and the agent said that that's not our relevant department the internal team will work on your issue altough he generated a ticket on behalf of my issue , so what i wanna know is
has anyone got the same error like this ?
is someone aware of this error so that he/she can guide me through this ?
Show less
I am following the steps to <create the brand> for the SMS notification which came out. I everything out and I am receiving the below message. Even though we are not a publicly traded company-I chose NONE and filled out na for the stock symbol. I can wait until tomorrow to see if this error disappears but if anyone has come across this before please let me know!
Show less
I already have Zoom on my iPhone and my iPad. I now have a MacBook Pro and want to use Zoom on this as well. How do I do this?
