cancel
Showing results for 
Search instead for 
Did you mean: 
2025 CMX Awards

The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!

Vote now

Turn off call monitoring disclaimer

sgmathew11
Participant
Participant

Hi! I wanted to know if there is a way to turn off the Call Monitoring disclaimer for inbound calls. I want to keep them for outbound calls. We currently mention call monitoring and recording on the custom greeting we have so we would like to remove the disclaimer on the inbound calls.

 

I could not find this setting and if not it should be included as a fix in future updates. 

1 REPLY 1

josepadilla
Zoom Employee
Zoom Employee

Hi! The call monitoring disclaimer prompt can be enabled or disabled for all the calls of the monitoring group. It is not possible to just enable it for outbound calls.

josepadilla_0-1743636045288.png