TRYING TO HAVE THE ZOOM PHONE ON AN ANNUAL BILLING

Community

Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

I have spoken to five people, and no one knows how to switch to annual billing for Zoom Phone. I'm not sure if this is even an option. I have my Zoom Phone number set up, so there’s no way I'm canceling that number. It took two weeks to set up Zoom Phone properly. Any ideas?

1 REPLY 1

hi @toddshoemack

please see support article.

Changing to a monthly or annual billing cycle

thanks, eliot

Communication

Productivity

Apps & Integration

Spaces

Employee Engagement

Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!