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802.1x Authentication for Physical Phones

Before I try to reinvent the wheel on our network; Curious if anyone has experience with doing 802.1x authentication for physical phones on their network.We currently use ClearPass with device profiling, and are looking to implement 802.1x on the phy...

Using Australian Zoom Abroad

If I am in the Philippines using my Zoom Australian license can i still make unlimited calls to Australian/New Zealand numbers?

Common Area Phone license

Hi If I have 10 users with unlimited US/Canada plan and I want to add a common area phone. Will it be charged a separate license? Another question - how many IP phones I can associate with one user?

fix zero-touch provisioning of desk phones

How can I fix zero-touch provisioning on our hundreds of new-in-box vvx250 polycom phones? Some auto-provision on first boot, as advertised.Some fail and must be factory reset. After the factory reset some will auto-provision correctly.Many require a...

You have reached 95% of your Phone Plan prepaid commitment

I have US/CA Unlimited Calling Plan and International Calling Add-On. However, I received an email that says I had reached 95% of my phone plan prepaid commitment. I want unlimited calls during my subscription to US, Canada, UK, Ireland, Australia, N...

[Don't] Dial 9: Challenges managing the transition from PBX to Zoom Phone

We have a few dozen wonderful Zoom Rooms, all of which are taking advantage of integrated Zoom Phone in lieu of dedicated Conf Phone hardware. The rest of our main campus, however, is still on a Mitel PBX and staff is so used to dialing 9 to get out ...

Holiday Schedules for Auto Receptionists

Why is it that we cannot create a holiday schedule that we can then have all of our AR's reference rather than having to go to every single AR, every year and update the company holiday schedule? In our previous phone system (ShoreTel/Mitel), it work...

How to obtain voice communication quality testing and certification authorization

I'm Lance from SGS_TW Wireless.Sorry, I am a third-party certification laboratory specializing in certification testing of voice quality communications. We understand that ZOOM has certification in this area, and we hope to get your approval and auth...

Resolved! Cisco 8865 Not Connecting to WIFI

This isn't exactly Zoom related but I'm having an issue getting my Cisco 8865 to connect to WIFI. Any idea what the issue could be? Thanks!

Resolved! Call Quality/Dropping on Mobile App

All, Some of our users are having call quality issues when using the mobile app on their cell phone. This situation is unique because if they just made the call on the cell phone itself, not through the app, they do no see the same quality/connection...

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802.1x Authentication for Physical Phones

Using Australian Zoom Abroad

Common Area Phone license

fix zero-touch provisioning of desk phones

You have reached 95% of your Phone Plan prepaid commitment

[Don't] Dial 9: Challenges managing the transition from PBX to Zoom Phone

Holiday Schedules for Auto Receptionists

How to obtain voice communication quality testing and certification authorization

Resolved! Cisco 8865 Not Connecting to WIFI

Resolved! Call Quality/Dropping on Mobile App

Community Champion Program

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Community Champion of the Month!

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What is the Zoom Phone System?

Resolved! Cisco 8865 Not Connecting to WIFI

Resolved! Call Quality/Dropping on Mobile App

Community Champion Program