Create 10DLC Brand-for SMS Campaign | Community
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A
Newcomer
Ashhbc
Newcomer
March 14, 2023
Solved

Create 10DLC Brand-for SMS Campaign

  • March 14, 2023
  • 4 replies
  • 3 views

I am following the steps to <create the brand> for the SMS notification which came out. I everything out and I am receiving the below message. Even though we are not a publicly traded company-I chose NONE and filled out na for the stock symbol.

 

 

I can wait until tomorrow to see if this error disappears but if anyone has come across this before please let me know!

 

    Best answer by sachinzoom

    Hi @Ashhbc @thomaslee 

     

    This a known issue with the vendor and the solution is to try again a few times. The vendor is working on fixing these

    4 replies

    T
    Newcomer
    thomaslee
    Newcomer
    March 14, 2023

    I have the same issue.  I tried it again on a couple of days but getting the same error.  I deleted the draft and recreate it again.  Then I got the "Your account is only entitled to one brand".  After a few trials, I got the same "tomorrow" error.

     

    So far, I got the following 2 errors.

     

    A
    Newcomer
    AshhbcAuthor
    Newcomer
    March 14, 2023

    Yes - I got the error <Your account is only entitled.....> as well but then I got beyond that error and left with this one. I guess I will open a ticket with Zoom and see what happens.

    S
    Community Champion | Employee
    sachinzoomAnswer
    Community Champion | Employee
    March 15, 2023

    Hi @Ashhbc @thomaslee 

     

    This a known issue with the vendor and the solution is to try again a few times. The vendor is working on fixing these

      A
      Newcomer
      AshhbcAuthor
      Newcomer
      March 15, 2023

      @sachinzoom Thank you!! I will try again

        D
        Newcomer
        ddgconsultant
        Newcomer
        August 1, 2023

        It is FIVE months later -- and this is still not resolved -- experienced the same issue yesterday.

        Z
        Newcomer
        Zane123
        Newcomer
        April 4, 2025

        I was trying doing 10DLC thing it says Rejected in few minutes! but after figuring out the problem, I tried resubmitting 10DLC Brand name for SMS Campaigns but Status still show Pending.

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