Zoom Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!

Recent Activity

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Latest Posts Trending Posts Solved Unanswered

Resolved! SMS Campaing Rejected

My campaign is rejected, with the rejection being: Privacy Policy: Please provide more information about how you process, collect, and store consumer data. Not sure what needs to be done to approve this campaign.

RT5 by • Newcomer
  • 425 Views
  • 3 replies
  • 0 likes

New to zoom phone

I'm new and I'm not sure if I'm asking the question incorrectly in the search. I'm currently on the US/CA unlimited plan with just 1 number and 1 number is all I need. I just ported my business number over to Zoom and as a single number it's working ...

unable to receive SMS

My porting just took place and both of my numbers work fine for voice calls. However, I'm unable to receive SMS on them. My 10DLC brand is approved, and my campaign is (And has been for weeks now) in 'pending' status. However, I found a conversation ...

Tawnytim by • Explorer
  • 3058 Views
  • 4 replies
  • 0 likes

Change Call Handling Settings from the App

We really need the ability to change the call handling settings (change the device to ring, hours, spam settings, etc) from the mobile app and the desktop app. I sometimes change where the phone rings (desk phone, laptop, smartphone) depending on whe...

Ejl by • Explorer
  • 896 Views
  • 6 replies
  • 0 likes

Calls not ringing on zoom app when on history tab

We have noticed that some cellular devices will not receive phone calls when the zoom app is on the history tab. The only way the device will receive calls is when the device in on the lines tab. I cannot replicate this on all devices, but have narro...

cbraun by • Newcomer
  • 133 Views
  • 0 replies
  • 0 likes

Seriously struggling with zoom phones

We are a company of 25 staff, many of whom work with clients and need their phones on the go. We switched to zoom phones about 6 months ago and have been struggling intensely. Calls get dropped, missed, audio is inconsistent, voicemail notifications ...

rfein by • Newcomer
  • 2179 Views
  • 4 replies
  • 0 likes

Rate Limit reached

Hello everyone! I hope you are all doing well. I'm getting the notification that I reach the limit for the messages and I can't able to send the message and he is the exact notification I'm getting." You have reached today's rate limit. Please contac...

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