Zoom Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

Resolved! IVR route to Operator and no answer

Is there a way to return to a GENERAL voicemail box if routing to an operator with no answer? Right now it just dumps to the Operator's personal voicemail, but I would rather it return to a general voicemail box for access by multiple people. Any hel...

International Calling

We have two sales reps and overseas and we are able to call their zoom phone from our cell phones but they are not able to make outgoing calls using their zoom phone. Any assistance to get this set up correct would be greatly appreciated.

Whitelist Incoming SPAM numbers

Hello, I am a Zoom admin for my company, and a user reported that a business partner's phone number is incorrectly labeled as SPAM. We currently have SPAM Protection >SPAM Marking Options set to Auto-Mark SPAM medium sensitivity. Can I manually mark ...

Resolved! Off Hook Dialing Configuration

Trying to setup OFF HOOK dialing for a door phone. AKA - hot line phone. It's a Poly VVX 150 telephone. Need it to ring to an auto attendant upon going off hook.I located a configuration file for an older model of Poly, but this series does not like ...

cancel suscription

We have not canceled a subscription on time, 6 days have passed and you want to change the account to the company's domain. We need this account to be able to be associated with the domain to be able to use it.

Zoom phone integration CRM

Are there any APIs or methods accessible that would allow us to send bulk SMS messages directly from our CRM system? Additionally, are there options for integrating Zoom with our customer or client phone systems?