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Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!
We're looking to export various reports on a schedule basis. When navigating to Account Management > Reports, we can readily run reports; however, we don't see a means of scheduling these reports to run periodically. Has anyone been able to (or are able to) run these reports on a scheduled basis.
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I’m very new to the group and Zoom phone. I have customers that randomly pace orders over the phone. They have complained to me that they find the “Auto recording message” at the beginning of the call annoying. How can I turn it off. When I search, I mostly find articles about turning on recordings for meetings. Thank you
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Are they any plans for a Zoom Phone / Zoho Desk Integration? Click to call, view past calls, screen pops, etc would be super awesome.
Hi, I'm new to Zoom. The system assigned me an extension number which I do not need as I am a small business owner and I am the only one that will be using the telephone number. I want people to be able to call me directly on the number assigned without them having to enter an extension number. How do I fix this? I've looked at other posts but was unable to get it working properly. Thank you!
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I used to get phone calls through my cellphone and my desktop, but for some reason now it only goes to my phone. I checked settings and I have it set correctly. What should I do?
I activated a new phone line yesterday (I'm the Zoom account owner), made the full configuration as required, but when I try to make a call via the mobile app or via my desktop app, I get a message saying “it is impossible to make the call, please try again later”. I would like to point out that all my software's are in up-to-date versions and that all my devices have the required configurations for Zoom IP calls. Do any of you have this problem?
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Installed the updated Zoom for Lightning (Salesforce Managed package) 2.16 but every user is getting prompted to connect Error: "To be able to use the Zoom Phone integration please complete the OAuth in Zoom Phone Settings" When I click that link, it takes you to a "Zoom Phone Settings" page that only admins have access to. I clicked "Authorize from Zoom App Marketplace" and logged into Zoom with my SSO. All looks good for me and I can use the CTI adaptor in Salesforce.
Issue is that every user is getting this error and are getting redirected to an admin only page in Salesforce. I have uninstalled (deleted everything) and reinstalled the Zoom package multiple times with the same issue. We didn't have an issue with Zooms 2023 SF package or previous versions.
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Zoom cancelled our active SMS Campaign and asked us to resubmit a new Campaign. After a couple of quick rejections, our current Campaign has been in Pending status for close to 4 weeks?! Client support continues to be of no help, so looking for any other options other than just giving up and switching services. We only use it for client meeting confirmations and reminders, so any help appreciated.
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