Zoom Phone System
cancel
Showing results for 
Search instead for 
Did you mean: 

What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!

Recent Activity

Bad Audio

I've recently started experiencing some speaker issues on my desktop Zoom usage. 1) When dialing out, I hear the dial tones fine, but then can't hear the line ringing prior to the other end picking up so I have to watch the screen to see when the tim... Show more

I've recently started experiencing some speaker issues on my desktop Zoom usage.

 

1) When dialing out, I hear the dial tones fine, but then can't hear the line ringing prior to the other end picking up so I have to watch the screen to see when the timer starts to determine when someone picks up on the other end. 

 

2) When I go into Audio settings and run a "Test Speaker", I get an initial sound and then it drops out altogether even though the output level indicator is still fluctuating. 

 

I've reviewed all the troubleshooting and proper setting functions provided on the website, but nothing is working. I thought possibly it's an issue with my computer's built-in speaker, but when I play music (e.g., Spotify) on it the sound is fine and works every time. 

 

I'm running in Windows 11 and on a newer Asus Vivobook S. 
 


Show less

reply-icon Latest Reply - 

Multiple DBA's using SMS Campaign Registry

I use my Zoom phone/SMS for 3 different side gig communications with clients. (Hypnosis, Grief Consulting, Dove Release). They are all DBAs (Doing Business As...) under one LLC. Each has a different website associated with it. Is it possible to name ... Show more

I use my Zoom phone/SMS for 3 different side gig communications with clients. (Hypnosis, Grief Consulting, Dove Release). They are all DBAs (Doing Business As...) under one LLC. Each has a different website associated with it. Is it possible to name a 'blanket campaign' for all? I don't have a website for the LLC itself. --Or do I have to pick one? If that's the case, having a Zoom number for business is no longer 2/3s as useful as it was, and I'd probably drop it.


Show less

reply-icon Latest Reply - 

how many account i can have with license basic (Free)

How many account I can have with license basic in my account principal?

reply-icon Latest Reply - 

company phone main line

I need to add someone to answer the main line with me. Can you remind me where this feature is located?

reply-icon Latest Reply - 

View DND status of a User

Can I view and change the DND status of one of the phones I administer?

reply-icon Latest Reply - 

Poly CCX 500 Zoom Phone Appliance Time Zone

Hello everyone,

Has anyone been able to assign a template to Zoom Phone Appliance to update the time zone.  I have a remote user whose phone has the wrong time zone.  I'm looking to find ways to push an update via the Zoom Phone tenant portal.

reply-icon Latest Reply - 

Call hold while conferencing

How do you get it so that the line isn't put on hold automatically while conferencing people in?  I'd like the people on the line already to be able to continue talking while other people are called to be conferenced in.

reply-icon Latest Reply - 
reply-icon Latest Reply - 

Resolved! Website click to call from Desk Phone

Is it possible to click on a phone number link on your computer and have it dial out on your desk phone instead of the Zoom desktop client? Thanks

reply-icon Latest Reply -