About brendonw

brendonw · 2022-07-14 02:53 PM

Hi All, I am new to Zoom and our companies Zoom system. We are having a issue with the Call Handling for external calls. We have set the Call Handling Ring Mode to "Sequential" and this works as expected when receiving internal calls. I.E. It calls t...

brendonw · 2022-08-08 02:16 PM

Hi Craig, Thanks for the response, in regards to "External numbers and contacts can be separated and prioritized, such as calling my cell number or calling my home phone. " I am interested in hearing more. From my testing with the Zoom helpdesk we wo...

brendonw · 2022-08-07 07:05 PM

So after alot of talking with the Zoom helpdesk I have found out the following. If you are part of a call queue Sequential calling for the users Zoom app and Mobile phone DOES NOT WORK. They have not programmed Zoom in a way to be able to handle this...

brendonw · 2022-07-14 08:16 PM

Hi Ray, The users are in a Call Queue, however we are changing the ringing setting on the individuals users phone settings (this has worked fine in previous PABX's that i have worked on.)In our situations some users like to have both Zoom and Mobile ...

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