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We use a secondary customer service program that requires us to enter the incoming phone number to locate an account.
The phone number is hidden during the call which is not very efficient.
my phone number in my signature is always hightlighted in green with the letter F in a box. Does anyone know how i can change this?
Hi, I am following below article to set up my default app as Zoom for URL:tel but I don't see any option in there. (I have reset my settings and restarted my PC but same result).
https://support.zoom.us/hc/en-us/articles/360027633731-Enabling-and-Using-Click-to-DialEnabling click-to-dial
Is anyone know how to set up the default app?
Thanks,
Tak
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Is it possible to set up some type of rule or other setting to a have an incoming number going straight to voicemail. Wasn't sure if the best option is in call delegation, call handling, or somehow using a block list. All other phone numbers can come in normally.
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every time I receive a call it plays a message that this call is being recorded.
How do i disable it, thanks
I set up 2 users, assigned numbers and phones. I cannot make outbounds calls. it says on the phone "Emergency Calls Only" I have made sure the users can do Outgoing calls. They can receive calls and I can dial their extension. Any insight on this?! Thanks Kendall
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Currently, once you answer the call, the phone number gets hidden. It would be very helpful to have it retained on the app during the call.
We have an on-premises MultiTech FaxFinder server that we are hoping we can use with Zoom Phone. We see that the Polycom OBi302 ATA is supported. Am I thinking correctly about this that I can add the OBi302 device in the zoom admin Portal > Phone Systems Management > Phones and Devices > and assign all my user fax numbers to this device. My goal is that clients can still dial my users existing fax numbers, the call would come into my OBi302 device and then be handed off to the fax server. Am I thinking about this correctly? I would appreciate any input.
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I signed up for a zoom virtual phone and the number is 260-299-3588. I have five laundromats that have their own landlines. How do I set zoom phone as the main number and then choose from the options to call LX1, LX2, LX3, LX 4, or LX5? So when a customer calls the zoom number (Main Number) which should be our main number then they should have an option to select the location they want to call. The locations do not want their own licenses and neither they want to transfer between the locations.
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Several of my clients have begun to use Zoom Phone for their office phone numbers. However, when I call them from my business line, it shows the wrong name for my company, but shows the information is "verified" on their screen. What caller ID lookup service is Zoom using to provide incoming caller ID to Phone clients? And, if not using an external service (such as Hiya) how can I get this changed in the Zoom caller ID database?
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