cancel
Showing results for 
Search instead for 
Did you mean: 

Open app or url based on incoming call queue

RossT-VA
Newcomer
Newcomer

I'd like to be able to open an app or url based on the incoming call queue. i.e. Call queue 1 gets URL1, call queue 2 gets URL2 etc... Is there a way to achieve this?

1 REPLY 1

FORE-Craig
Community Champion | Customer
Community Champion | Customer

Hi @RossT-VA 

 

There is the option in Settiings > Phone of the Zoom desktop app to launch a URL or app for incoming calls. 

 

There are also Webhooks for Phone Events that you could use to program:

 

https://marketplace.zoom.us/docs/guides/zoom-phone/call-data/

 

I'd suggest maybe posting you question in the Zoom Developer Forum where you'll find others who may already worked on similar projects:

 

https://devforum.zoom.us/

 

I hope that helps!

 

 

 

 

I would suggest posting 

Craig