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Open app or url based on incoming call queue

RossT-VA
Newcomer
Newcomer

‎2023-01-12 06:55 PM

I'd like to be able to open an app or url based on the incoming call queue. i.e. Call queue 1 gets URL1, call queue 2 gets URL2 etc... Is there a way to achieve this?

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FORE-Craig
Expert
Expert

‎2023-01-13 07:08 AM

Hi @RossT-VA 

 

There is the option in Settiings > Phone of the Zoom desktop app to launch a URL or app for incoming calls. 

 

There are also Webhooks for Phone Events that you could use to program:

 

https://marketplace.zoom.us/docs/guides/zoom-phone/call-data/

 

I'd suggest maybe posting you question in the Zoom Developer Forum where you'll find others who may already worked on similar projects:

 

https://devforum.zoom.us/

 

I hope that helps!

 

 

 

 

I would suggest posting 

Craig
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