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COL · 2023-01-06 01:47 AM

Hi All,On Polycom phone with App version 5.13.0 (2370) and Firmware version 7.3.2.0312 we are encountering the following issue:Randomly, some users get the error "Call failed" when they try to make a call, and when we call them, their phone is not ri...

COL · 2023-01-12 01:48 AM

Hello,We got the following information form the support:The issue will be fixed in ZPA 5.13.6 set for 16th Jan 2023 release.@Eliot I confirm that we are using polycom CCX700 phones with firmware 7.3.2.0312Thank you for your help.

COL · 2023-01-12 01:47 AM

Hello,We got the following information form the support:The issue will be fixed in ZPA 5.13.6 set for 16th Jan 2023 release.@Eliot I confirm that we are using polycom CCX700 phones with firmware 7.3.2.0312Thank you for your help.

COL · 2023-01-06 01:43 AM

Hi All,We have the same issue.We are using SSO and polycom devices.It works when we do the following:- Restart the device (More... > Settings > General > Reboot)- Sign in as guest on the device- Remove user from Phone System Management and re-add use...

COL · 2023-01-06 01:37 AM

Hi All,We have the same issue.We are using SSO and polycom devices.It works when we do the following:- Restart the device (More... > Settings > General > Reboot)- Sign in as guest on the device- Remove user from Phone System Management and re-add use...

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