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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!

Recent Activity

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Latest Posts Trending Posts Solved Unanswered

ZOOM UPDATE PROBLEM

i am asked to update a new version of zoom. When i do that, i receive a message saying it is already installed. And so i can't open zoom. What can i do to solve this problem ?

GB5 by • Newcomer
  • 2107 Views
  • 8 replies
  • 0 likes

Call failed

Hi All,On Polycom phone with App version 5.13.0 (2370) and Firmware version 7.3.2.0312 we are encountering the following issue:Randomly, some users get the error "Call failed" when they try to make a call, and when we call them, their phone is not ri...

COL by • Newcomer
  • 2681 Views
  • 7 replies
  • 0 likes

Number Ported - Now Not Assiged

I ported a number from Comcast to Zoom and received an email that it was successful. Now the number has been unassigned and nowhere to be found in the account. I am unable to assign it or any number to the account user. Need help!

FerasM by • Newcomer
  • 897 Views
  • 3 replies
  • 0 likes

Holiday Hours

Is there an easy way to set Auto Receptionist to default to the Closed Hours during Holiday Hours. The way it seems to work is a call flow will have to be set for each Auto Receptionist for every holiday. In my case this will require duplicating an I...

chassey by • Explorer
  • 5079 Views
  • 7 replies
  • 4 likes

Call Failed with no error code

Hi. I am a Zoom Phone admin for a business and a few users (6) on our system cannot make outgoing calls. They receive a Call Failed pop up with no error code. When you try and call them it goes right to voicemail. This has been going on since last Fr...

10DLC will prevent some users from opting out of SMS

Numbers registered to an approved SMS Campaign must be used every 60 days or they will be removed from the campaign in order to avoid the customer being fined $250.Phone numbers not registered to an approved SMS Campaign cannot send SMS to 10 digit n...

JoshT by • Newcomer
  • 715 Views
  • 0 replies
  • 0 likes

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