how to change the user's mobile number for incoming calls on our zoom line | Community
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Newcomer
May 24, 2023
Question

how to change the user's mobile number for incoming calls on our zoom line

  • May 24, 2023
  • 1 reply
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Hi! our organization has one zoom phone line that goes/answers to my cell phone number. I want to change my cell number to someone else's in the organization. how to do this?

thanks!

1 reply

Community Super Champion | Partner
May 28, 2023

hi kat12,

 

someone, probably admin, needs to signin to the one zoom phone line that gets forwarded to your cell and change the forward number to someone else's cell.

you can set the forwarding to be a actual time or always on.

 

you can also forward calls using desk phone soft keys such as on a poly vvx 250.

 

put in contact to forward calls to

 

vvx 250 idle screen showing call forward on to 702 960 xxxx

 

thanks,  eliot