areddy
Listener
since ‎2022-09-23
‎2022-09-23

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Is there any having Call queue issues

2022-09-23 12:57 AM
We have configured and tried call queue with all the available options ( Longest Idle, Simultaneous, Rotation, Sequential) We are facing an issue with calls struck in call queue even agents are available and online. The calls get abandoned after some...