Hey All...wondering if any of you have had sound quality complaints using the Poly VVX450 Phones? I have users complaining that calls are of poor sound quality and they frequently have to call callers back...

I have checked the MOS scores for calls and nothing glaring there...I have a VVX myself but have not experienced the issues first hand.

Do any of you have recommendations for other phones? or suggestions with the VVX's

Hi there - 

When we log into Zoom to use the phone / receive calls we are suddenly having issues. If we try to make a call we get  'Not connected. Attempting to reconnect' message. This has happened all of a sudden this week. How would we go about diagnosing? if you phone our number it also says the number you have called is not recognised. 

bonjour .. j essaye d aider une amie qui utilise zoom sur windows... sur son telephone cela marche pafaitement mais sur l ordinateur elle entend tres mal.. jai desisntallé les pilotes audio de lordinateur et reinstallé cela ne change rien.. donc j ai desinstallé zoom et reinstallé ..meme probleme .. j ai testé avec messenger de facebook cela foncionne tres bien .. mais avec google meet elle a le meme problemme de son ...

auriez vous une idee svp.. merci

We're trialing Zoom Phone -- with our current provider, users park calls with just one button into one slot -- we blind transfer to slot #1 -- then every phone has a key to pick up that slot.

Is there a way to park a call into a specific slot, rather than getting a randomly assigned park slot?

With the DTMF code *5 we just get a random slot -- we'd like to explicitly park / blind transfer a call to *801.

Similarly, what's the use case for Call Park Line Keys without this option? It looks like I can create ~50 call park line keys (*801-*850) -- is the idea here that someone parks a call randomly, then another user taps ... one of their 50 park slot keys (???) to pick it up? 

We've been using Zoom Phone for a couple of years now. I've always noticed that tak,ing calls via the Zoom app on my cell phone over wifi or cell network is pretty "laggy".. a normal mobile call is MUCH better. Is there any reason for this? more importantly... any fix for it? I've had other users recently tell me the same thing, so hopefully there's something that can be done. 

Our last system sync'd with Google Calendar (optionally) to reflect the fact we're in a meeting (not just a Zoom meeting) and effectively mute our office phone temporarily.  For example if we had a meeting on calendar X, the phone would route everything to the department IVR/voice mail menu for "meeting mode" which would give callers some options.

How can I do this with Zoom phone?