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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!

Recent Activity

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Latest Posts Trending Posts Solved Unanswered

Call Queue - Auto Logout on No Answer

I'm sure the Contact Center offers auto logout of agents that forget to logout to prevent future inbound calls from hitting their phone. Has anyone found a work-a-round in the standard Call Queue's to auto logout agents that forget to logout?

Setting up direct business phone number

Hi, I'm new to Zoom Phone. In the setup process, I inadvertently skipped over the section regarding assignment of a direct business phone number. I cannot figure out how to get back to the very first step and edit that so that there is a main busines...

jbarry by • Newcomer
  • 693 Views
  • 1 replies
  • 0 likes

Zoom VDI not offloading phone media

Hi, We have been using Zoom VDI client for many months. VDI offloading to the client works great. Today we started a demo of Zoom phone. Zoom phone media however is not offloaded to the VDI Plugin and calls fail. Do I need a registry key or something...

email and additional devices

Sorry, two parts:1. How do i cahnge the email address that Zoom has for me? 2. I downloaded the "pro" version but when i try to download onto an additional device, zoom wants me to just provide me with the regular free ware version, rather than the o...

cgr by • Newcomer
  • 954 Views
  • 3 replies
  • 0 likes

Zoom Conference Calls

Good afternoon, Does Zoom offer a service where I can schedule conference calls, see the names of the people in attendance, have them raise their hand for questions, put them in break-out groups, record the whole thing and obtain the link so I can ha...

Tanorah by • Newcomer
  • 758 Views
  • 1 replies
  • 0 likes

Call Quality Issues

We have had clarity issues with Zoom phone for over a year, has anyone come across the same thing and if so were you able to fix it somehow? We have tried many different things over the yr from trying calls on different Wifi's, different devices etc....

nickroch by • Newcomer
  • 1025 Views
  • 1 replies
  • 0 likes

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