We are about to roll out Zoom phone to our teachers this fall.  They already have Zoom desktop app installed on their MacBooks since we have been using Zoom Meeting for years.

I'm trying to come up with a User Template to disable incoming calls on these phone during business hours and forward directly to voicemail.

They will all be in class teaching lessons and we don't want them to get incoming parent calls during class.  I'm looking for an automated solution- not one that involves me relying on them manually setting something up.

Anyone have any ideas?

Hi,

In some of our offices we use the phone delegation feature.  Mostly with the main number in a department.  If the person who is responsible for answering that phone is unavailable, another person in the room can pickup the call.

Although it appears both phones ring.  We would rather the delegate's phone NOT ring.  Is this possible? 

Hi, I have come across two users so far who show different time zones on their phone records than on their user records.

We are in Eastern time. Their records under User Management both show Eastern time. Their records under Phone System Management show Pacific time, and it is not editable. Is this setting made some where else?

Todd

Hi everyone,

I'm looking for a recommendation of physical phone (on the ZTP list) capable of Zoom Video calls. We do have Zoom phone system and usually use one of the low end Poly models that work fine with voice but I want a higher end phone which possibly can do Zoom video - obviously the thing would come with decent size LCD and a camera?

Example - Yealink VP59 device but it's unclear as to exactly whether it can do what I want.

Thanks

Boyan

Hi. Has anyone experienced not being to connect when doing outbound calls? Some calls that we make says that the call cannot be completed and try again later. However, when we call other numbers, it was able to connect. Can anyone help us with this issue? The zoom support has been very slow in resolving and answering the ticket.