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Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!
I have a webhook-only app created for capturing "When a call recording is complete". I want this to apply at the call queue level - meaning any time a call recording is completed in a call queue. However, it appears to only be applied at the user lev...
Hi everyone, I hope the subject says it all - I would like to know if "Main Company Number" consumes 1 phone number license or may be it doesn't because it's the "Main Company Number" and not a user assigned phone number so possibly we get a free bee...
Does anyone know if the ability exists today to auto select the callerID based on called location for users with multiple CallerIDs? Example i have US, Australia, New Zealand phone numbers and place a call to each, can Zoom change my ID automatically...
Over the past few months we have had several clients complain that when they call us they hear one ring tone and then it clicks over to a subtle white noise with no further ring tone. After some testing we discovered that we are still receiving the c...
Is there a way when making a zoom outbound call, to display our company name. Therefore, the individual can see the incoming call is from our company. if so, how do I set this up?
Am I safe to assume when configuring my auto receptionist, if I choose to not have it go direct to IVR I need to set the custom hours of when the phone should ring internally and point the route call to an individual so that the line will ring?
Hello, I signed up for Zoom phone last night and the app is able to make phone calls and receive, however, when i click SMS and want to start a new message it says .. You don't have a direct number. You cannot start a new conversation. Any help ? Tha...
Hi all, I am hoping for a solution here. I have a staff member who only uses Zoom Phone via the mobile app. He is not part of our main call flow, so he does not receive the incoming calls from the main auto-attendant / number. Only we can transfer ca...
I have a State-mandated requirement that users be able to exit an "On Hold" state at any time but I can't find a reference to that anywhere. Did I miss it or does it not exist?
