Hi all - I'm a little stumped, and I am not an IT person, but I know how to follow instructions and use a mouse.  So I thought I would try posting here.

I've just hired my first employee into my professional services (consulting) firm.  He is remote from my main location.  For 4 months now, calls have been coming to me since I was the only employee.  I have bought a second Zoom phone license for him so he can make his own calls out for assignments.  What I would like to do is avoid having to be the phone receptionist.  Is there a way for an autoattendant to receive calls and allow an extension to be dialed?

My workaround is either I will be the receptionist and transfer calls over, or the new hire gets that job.  I'd rather a robot do that for me.  I just couldn't figure out how to do it.

Thanks -

Joe 

I started following this article:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062984#h_01F7BQVDSWQ2FYS1JEMKD4150D

I've searched for several days and have seen just about every resolution but none has worked yet..  

I have a vp59, I upgraded the firmware to 91.30.0.25.  After rebooting, I get a screen that shows the Zoom logo and "Please install License.  IP: 192.168.100.109" but that IP does not load in my browser.  I'm on the same network, same IP subnet.  I can ping the IP but the page is not loading.  I ran a port scan and find only ports 80, 5060 and 5061 responding.  Port 80 returns the 404 error shown below.  Any idea how to get to the web interface?

• If I try https://192.168.100.109 I get:

This site can’t be reached
192.168.100.109 refused to connect.
Try:
Checking the connection
Checking the proxy and the firewall
ERR_CONNECTION_REFUSED

404 Not Found
nginx/1.16.1

I was following the instructions to convert my Yealink VP59 to a Zoom appliance and got to a point where the phone rebooted and is now locked up.  The phone boots up, tells me the firmware that I was told to install is already on the phone, and then presents me with a screen that says "Please import the license" and I cannot do anything with the phone now.  Does anyone know how to import the license that can help me?