Zoom Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!

Recent Activity

Shared Line outgoing caller ID

When calling from the shared line to an outgoing number, the caller ID shows us as just the number rather than the name assigned to the Shared Line. Is there a way to change the Shared Line outgoing caller ID to reflect a name rather than a number?

Hex30 by Newcomer
  • 780 Views
  • 1 replies
  • 0 likes

Resolved! Zoom Phone call issues

Hi. Has anyone experienced not being to connect when doing outbound calls? Some calls that we make says that the call cannot be completed and try again later. However, when we call other numbers, it was able to connect. Can anyone help us with this i...

Farahly by Explorer
  • 5505 Views
  • 4 replies
  • 0 likes

Audiocodes 445HD Provisioning issues

Hello, I'm attempting to provision an Audiocodes 445hd desk phone. Automatic provisioning didn't occur after resetting the phone so I went through the manual steps to provision. On the final step of the manual provisioning guide it says: Configure pr...

Resolved! Upload custom ringtone to Poly vvx450

I'm testing out Zoom phone service, and in the setup process, I'd like to add custom .wav files to the options that users can select from for their ringtone. I uploaded a .wav file via the vvx450's web interface, but once I add the url to the recomme...