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What is the Zoom Phone System?
Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!
Recent Activity
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No transfer to voicemail and Poly headsets not working to answer calls
We recently implemented zoom phone for our offices and let's just say there's been plenty of issues- First one, there is no option to transfer directly to somebody's voice mailbox. I've read conflicting information online that this should be a featur...
how to provision a non supported phone device to zoom phone user
how to provision a non supported phone device model to zoom phone user. Has anyone done this before?
Which Zoom phone plan to use?
Hi,I have a Zoom phone plan based out of AU/NZ that has the international add-on. I have a team member based in the USA who also needs Zoom phone with an emphasis on being able to make calls in AU/NZ/USA/Canada and the UK. Do I simply need to purchas...
Resolved! I'm looking for a way to have multiple users receive a call but some are external 10DLCs
Hi everyone, I'm looking for a way to have multiple users receive a call and whoever picks it up - they handle the call from thereon out. So far I've reviewed the following call routing methods but none fits my use case: Auto receptionistsCall queues...
Resolved! Poly Obi 302 - using multiple POTS ports
Hi everyone, I'm curious if anyone has figured out how to use Poly Obi 302's multiple POTS ports? I have several of these and they work just fine using LINE-1 but I see that there's another POTS port there: LINE-2 so I was curious if someone has succ...
Initial Setup
I need some initial help setting things up.I know there are many great videos and articles, but none that I have found that help with my particular setup.I have been operating a small one man consulting business for about 10 years now and recently sw...
Zoom Phone User location
Where can I access the real-time and historical location information of Zoom Phone users?
Resolved! Dropped Calls and Call Queue Issue
We have users that are part of our inbound call queue who occasionally get a few seconds into a call when it then drops. Following that, if the person calls us back, the person who took the original call does not see the call coming in through the qu...
Resolved! Do Common Area phones get a different license than a regular user desktop phone?
Is there a different license SKU needed for Common Area phones in Zoom Phone, versus the standard license that gets assigned to a normal User's phone?
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