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Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!
Hello Zoom Community, I was wondering if there is a way to make it so the sequential order of a call queue changes daily (example Monday would be user1, user2, user3 and Tuesday may be users user4, user5, user6) .Right now I am manually going to our ...
I would like to see an Scheduling SMS option for Zoom. I work with follow ups and some time I need to schedule an SMS for next day (business hours) to my clients and don't have this option. This would be a great feature improvement for the Mobile App...
We have a Zoom basic plan with pay as you go option selected.We have done the setup including the 10DLC for SMSThe incoming calls can be viewed in the "Phone" tab of the log and are directed to the auto receptionist.We are unable to see any incoming ...
Just getting started with ZP.I have had 2 of these phoens go bad on me. Meaning i cannot factory reset them as i've had to RMA them.The first I thought was a fluke.The second not so much. Have a Reception phone setup as a shared line group. The phone...
The person who called me or whom I called can hear my audio but I am unable audio from my end.
Getting popup that Poor Network Connection. Audio quality may be affected when getting an incoming call on Zoom Phone.
Hello, How can we download zoom phone call transcript download?I get an error message "Admin has disabled this transcription" Can you please let me know how can I enable the setting? Thanks
DearsAny one who can explain the dial plan for outbound routing from Zoom, as I notice in case of BYOC you can configure BYOC number you can define external contact (and both only accepting E164 format) you can not configure extension or wild card an...
I changed the CID to our main # in user settings but also have to change it in user settings\keys and positions. The first changes it for apps and the second changes it for their desk phone. Really should be one place.
Hi I have SBC -Zoom Trunk , when I send calls from anynode SBC to zoom peer , When I send call from SBC to zoom ( call center ) , for exemple to Queue or extension (ext 3812) , in the log the call is registered as " no answer" but the zoomphone never...
