Empowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn more
Keep your Zoom app up to date to access the latest features.
Download Center Download the Zoom app
Download hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual Backgrounds
Empowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI Companion
User groups are unique spaces where community members can collaborate, network, and exchange knowledge on similar interests and expertise.
Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!
We have some classrooms where common area phones are installed in order to reach the IT support desk, or Security (and call 911 if necessary) but should not be used to call any external number. We were able to do this with our old phone system but we have not been able to recreate this with Zoom Phone. Has anyone been able to do this?
Show less
Hi all, I tested the above scenario and it seems the dial by extension can reach a Zoom Phone Pro user's extension, but is unable to reach a Zoom Phone Basic user's extension. I thought a Zoom Phone Basic had the ability to receive transferred calls? Or is this only applicable for transferred calls from another user but not from the auto receptionist? A Zoom Support article would definitely help. Thank you.
Show less
Hi All, With hybrid working we have many team members working from home using VPN. Recently both parties on a call experience no audio when on a Zoom Phone to Zoom Phone call whilst on the VPN. If they switch off the VPN it works fine. Has anyone experienced this and solved the issue without switching off the VPN, or using split traffic for Zoom. We have no issues with Zoom meetings over the VPN. Thanks Paul
Show less
Hi,
How can we reassign new Zoom Phone Numbers to team members? Their existing phone numbers are triggering SPAM ALERT messages for outbound calls. Please advise.
Is it possible to set it up to where if no one answers it will go to voicemail? We have it setup to where if it will ring to person one, then if one doesn't answer it goes to person two then if two doesn't answer it goes to person three. If person three doesn't answer we want it to go to voicemail but instead it circles back to person one. Anyway to fix this? Thanks!
Show less
Why is it that we can't connect an analog phone to an ATA and use it with Zoom Phone but we can use an ATA for fax? That's what I was told by the sales rep.
Is there an article explaining the difference between Zoom Certified Phones and Zoom Compatible Phones? We bought the Cisco 8865 thinking we would be able to use it for video calls/meetings but I've recently discovered that is not the case. Thanks!
Show less
Hi. We have added a new site to our portal and have added a new emergency address. How long does verification take?
