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Feature Request: Calls to unknown phone numbers do not get logged in Hubspot(zoomphone integration)

Aias
Newcomer
Newcomer

‎2025-01-29 09:57 AM

When calls are made through the Zoom Phone/Hubspot integration and if their number is not associated with a contact, the call will not show in the Hubspot call log (activities).

This behaves differently from Hubspots own phone system (where they show up as 'unknown') and would skew any inbound call volume statistic reports in hubspot.

 

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