I’m experiencing an issue with the Zoom app on Android where my calls keep switching between the phone's speakers and Bluetooth. This makes it difficult to hear the other person. I have to manually switch to speaker mode, which is quite frustrating, especially when I'm driving and need to use hands-free. Zoom keeps switching the audio source during calls. Is there a way to fix it? 

I reached out to support but the confirmed this is not possible currently. We answer phones on a physical phone, but to help assist the staff answering the phone we were hoping the use the call summary and live transcription features in the app. It is not currently possible if the app is paired to the phone and the phone answers to the call to get those features.

When we transfer a call within the company, when it goes from an extension (eg. 101 to 102), the recording prompt is played again when the transfer has been completed. Is there a way to stop this prompted to only happen when the call starts and not when it is transferred? We have found that clients do not like this disrupting their conversations when they have been transferred, as they are already aware that the call is being recorded. 

My company has now started to use zoom workplace as its main system for receiving outside calls and moving calls around our offices to other staff. One issue we have though is the volume can be troublesome when there is so many steps to simply transferring a call. I am wondering if anyone knows of a way to use the keyboard shortcut for transferring a call in combination with any possible settings to simply defaulting it to just blind transfer it to the designated number when the shortcuts used rather then bringing up the three transfer types. 

I want to schedule a call with people from the United Arab Emirates but am unsure what number they will use to dial in. On the Zoom International number page, Zoom International Dial-in Numbers - Zoom, there are no numbers listed, and there is an X in the International Number column. 

What number should I use to call Toll-Free to the United Arab Emirates?

I've got automatic recording setup for my call queues and users. However, I need to make sure internal calls between employees aren't recorded. 

I know that enabling auto recording on the call queues will cover inbound calls, but I need to make sure outbound ones are auto recorded too. How can I enable this without it triggering for internal calls?

Hello,

I need to know does Zoom provide any API to access to Zoom Phone Calls Recording and Minutes of Call?

I am developing a system where Client's requirement is, when we open a list of Calls, there should be a Button to play Recording of Phone call and also display the minutes of Recording.

My Client is ready to buy the Subscription of Phone call recordings and also if any other paid API is require to achieve this.

Please provide you valuable feedback on this.