I am a solopreneur and I have 2 lines which I purchased. I have 2 licenses which I purchased. I already had the 1 company setup on zoom, and with my second license would like to add the second company. However, I need the second line to display a different outgoing caller ID. Is that possible?? 

Also for my incoming calls would it be possible to have a prefix added to the caller id so I know which number the client is calling to so I can greet them accordingly such as [company 1] 512-512-5125 or [company 2] 512-512-5125

Does anyone know how to use Zapier to move Zoom SMS message strings to a CRM? The CRM I use is already linked to Zapier (Wealthbox) and for the moment I am using MyRepChat service to do this, but seems silly if I can just bypass MyRepChat and use a Zap to port SMS messages from Zoom right into my CRM.

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Relatively new admin and finding the back end of this confusing, contradictory and overly complicated!

I have call recording switched on, I have the voice message disabled - all works fine.

As soon as I make someone a Recording Admin, the call is being recorded starts playing. Remove admin, recorded message goes away.

Surely this isn't by design? Either way I need to give a user access to other people's recorded calls - what am I doing wrong?

I am currently looking into Fax Cover pages for Online Fax.  For example we are a County Government consisting of multiple departments. I can easily create sheets for individual departments to use but they seem to be available to everyone as I add them.  This makes it too easy for someone to select the wrong one and use a cover sheet with information not pertaining to their respective department.  Can the availability of the cover sheets be limited in some way?

We are business and pay for products that we cannot access. Only human we can reach at Zoom is a sales rep to sell us more product. We port our phone number in, and use the zoom workspace rooms - but escalation contacts and tech support are unresponsive. We are being told by sales to rep to "create a ticket" or "escalate the ticket" and 6 days ago what seemed to be a human offered to schedule a call with us, to which we responded any time - this is urgent. They said without an exact time they cannot schedule it. We have responded to them 3x now with no reply. Help!zoom