Hi, I just am having trouble with connecting to audio I just don't know how to remove it on my Chromebook it's annoying and I don't know how to put a stop to it since it'll load for about 10 minutes and not connect then it messes with the screen and will turn it black on the app. It is the free version and that really might explain that but I am not 100% sure

Hello,

I do Zoom online trainings every day on a schedule and I'm currently using my personal room. The problem is that all participants see the number of others and their names. I would like to hide them and make them visible only to the host. Do you know if it is possible?

Also, what is the best practice for setting up an online room with a weekly regular schedule, is there anything like that?

Hello,

i've been having issues on my desktop with zoom

I'm on Windows 11

32gb ram

RTX4090

i7 13700kf

here's the log of the issue in the reliability monitor :

A problem caused this program to stop interacting with Windows.
Chemin d’accès de l’application défaillante : C:\Users\Mbsat\AppData\Roaming\Zoom\bin\Zoom.exe

Nom d’événement du problème : AppHangB1
Application Name: Zoom.exe
Application Version: 5.13.5.12053
Application Timestamp: 63c50ac3
Hang Signature: d8fe
Hang Type: 134217729
Version du système: 10.0.22621.2.0.0.256.48
Identificateur de paramètres régionaux: 1036
Additional Hang Signature 1: d8fee4a396a7ae364e5cb425be00af76
Additional Hang Signature 2: c7cf
Additional Hang Signature 3: c7cf1cf8a51cb521e8f693a82a693e5b
Additional Hang Signature 4: 1b38
Additional Hang Signature 5: 1b381bd047eb0890a68f4899a0d98d0b
Additional Hang Signature 6: e3de
Additional Hang Signature 7: e3de0611d8169baf72f4b0a1c2cf345b

Informations complémentaires sur le problème
ID de compartiment : f693cd342b9cdff96a2de9c4416d7c43 (1886420848058661955)

----
in event manager :
+ System
- Provider
[ Name] Application Hang
[ Guid] {c631c3dc-c676-59e4-2db3-5c0af00f9675}
EventID 1002
Version 0
Level 2
Task 101
Opcode 0
Keywords 0x8000000000000000

TimeCreated
[ SystemTime] 2023-02-07T16:00:35.8411142Z
EventRecordID 26385
Correlation

- Execution
[ ProcessID] 31588
[ ThreadID] 26576
Channel Application
Computer BATCOMPUTER
- Security
[ UserID] S-1-5-18
- EventData
AppName Zoom.exe
AppVersion 5.13.5.12053
ProcessId 0x5bec
TerminationTime 174
ExeFileName C:\Users\***\AppData\Roaming\Zoom\bin\Zoom.exe
ReportId a9824db1-6b57-4e73-95ff-2ec92703c88d
PackageFullName
PackageRelativeAppId
HangType Cross-thread

I've tried to:

Reinstall the app
change the Video Rendering Method to Direct3D11 as I read to do somewhere

This didn't solve it

i have no issues on my laptop.

Thanks for your help..

I am using zoom on my iPhone with the app. I attend a particular meeting where the leader has us introduce ourselves. He tells us he has synced our view with his so everyone knows when it is their turn. It seems to work great except my window is still floating around so I don’t know when it is my turn but apparently everyone sees me in a fixed place. Why is my window not aligning like everyone else??? It is embarrassing because I always have to be told it is my turn after an uncomfortable pause.

I am using:

Mac Mini M1

MACOS 13.1.1 Ventura

Zoom 5.14.2

MOTU M2

Rooland VR 4HD

Using this setup the Zoom app cannot detect my microphone. The microphone feeds in through a MOTU M2, but I also have a Roland VR 4HD video audio console and it, too, does not work with the microphone.

The video inputs fine through the Roland.

The MOTU is listed as a choice for input in the Zoom audio preferences, but the microphone check shows nothing and the test does not move the indicator. Same with the Roland. Neither device produces any error messages.

Audio OUTPUT, on the other hand, works just fine on the MOTU. Playing the Test Audio on the Zoom app comes through correctly on the MOTU

The Mac System Settings/Audio have specified the MOTU M2 for input and output. The Audio settings is seeing the microphone, since inputting sound to it moves the indicator in the System Settings/Audio.

So it's just the audio input that cannot be detected by the Zoom app.

I wonder if it is a bug with the Mac Mini M1. I previously used a Mac Mini Intel with all this hardware with no problems.

I have uninstalled and redownloaded and reinstalled the Zoom app. I have tried with and without the optional MOTU M2 Mac driver.

Help would be greatly appreciated.

Hello,

My coworker ran into an issue this morning where she clicked on the link for her normal re-occurring meeting that she hosts, but when the link opened her and all the other people who were to join that meeting were met with a screen that said they were waiting for permission to enter another user's "room". This other user doesn't have a "room" license, and when I went into the user management center, I didn't see the other user connected to these meetings at all. This user wasn't in the office today, so we had to quickly create another meeting and send that link out.

Does anyone understand how something like this may have happened, or anywhere to check to see where something might be configured wrong?